OjirehPrime Financial Services Jobs – new vacancies

Latest OjirehPrimejob vacancies

OjirehPrime is a digital bank that offers more transparent and customer focused banking services with access to loans, innovative savings product and free credit card delivered to your doorstep.

We started as an e-commerce company in Nov 2016 from a faulty samsung tab whose battery lasted only 30mins. One Year later we realised that only 4% of payments were made using the debit card for fear of falling victim to card frauds. 96% of payments were made via direct fund transfers. To address this – in 2018, we launched Ojirehprime card which is a prepaid card that is not connected to your bank account and within two years, we grew organically over 40,000 users.

*View more >>>Companies, Customer Service / Care Jobs / Customer Representative Jobs in Nigeria

Jobs at OjirehPrime Recruitment

Head of HR Operations

Location: Lagos
Employment Type: Full-time
Department: Human Resources

Description

  • We are looking for a (Human Resources) HR Generalist to join our team and implement various human resources programs.
  • HR Generalists have a broad knowledge of human resources functions, from hiring to onboarding and from employee compensation to evaluation. If you have a passion for HR, are familiar with labor law and look to kickstart your career in the field, this is the place to be.
  • Your role as an HR Generalist will be far from one-dimensional. You’ll undertake a wide range of HR tasks, like organizing trainings, administering employee benefits and leaves and crafting HR policies.
  • You will use Human Resources Information Systems to ensure all employee records are up-to-date and confidential. And you’ll also act as the main point of contact for employees’ queries on HR-related topics.
  • The goal is to ensure the HR department’s operations will be running smoothly and effectively to deliver maximum value to the organization as a whole.

Responsibilities

  • Administer compensation and benefit plans
  • Assist in talent acquisition and recruitment processes
  • Conduct employee onboarding and help organize training & development initiatives
  • Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
  • Promote HR programs to create an efficient and conflict-free workplace
  • Assist in development and implementation of human resource policies
  • Undertake tasks around performance management
  • Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates
  • Organize quarterly and annual employee performance reviews
  • Maintain employee files and records in electronic and paper form
  • Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities
  • Ensure compliance with labor regulations

Requirements

  • B.Sc / BA in Business Administration or relevant field
  • Additional HR training will be a plus
  • Proven experience as an HR Generalist
  • Understanding of general human resources policies and procedures
  • Good knowledge of employment/labor laws
  • Outstanding knowledge of MS Office; HRIS systems (e.g. PeopleSoft) will be a plus
  • Excellent communication and people skills
  • Aptitude in problem-solving
  • Desire to work as a team with a results driven approach.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Talent Acquisition Manager

Location: Lagos
Employment Type: Full-time
Department: Human Resources

Description

  • We are looking for an experienced Talent Acquisition Manager to help our company find and retain excellent employees.
  • You will be entrusted with an ongoing quest to discover talent, build a strong employment brand and ensure great relationships with both candidates and employees.
  • To excel as Talent Acquisition Manager, we expect you to be experienced in full-cycle recruiting and employment branding.
  • You should have a sharp eye for talented people and a steady commitment to help them find success in our company.

Responsibilities

  • Determine current staffing needs and produce forecasts
  • Develop talent acquisition strategies and hiring plans
  • Lead employment branding initiatives
  • Perform sourcing to fill open positions and anticipate future needs
  • Plan and conduct recruitment and selection processes (interviews, screening calls etc.)
  • Take steps to ensure positive candidate experience
  • Assist in employee retention and development
  • Supervise recruiting personnel
  • Organize and/or attend career fairs, assessment centers or other events
  • Use metrics to create reports and identify areas of improvement

Requirements

  • BSc/BA in business administration, human resources or relevant field
  • Proven experience as talent acquisition manager
  • Experience in full-cycle recruiting, sourcing and employment branding
  • Understanding of all selection methods and techniques
  • Proficient in the use of social media and job boards
  • Willingness to understand the duties and competencies of different roles
  • Working knowledge of Applicant Tracking Systems (ATS) and databases
  • Excellent communicator
  • Well-organized
  • A leader and strategic thinker.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Community Manager

Location: Lagos
Employment Type: Full-time
Department: Digital Community & PR

Responsibilities

  • Set digital marketing strategies using all necessary tools (e.g. website, emails, social media and blogs)
  • Research products, services and current strategies to identify new opportunities
  • Analyze web traffic metrics and suggest solutions to boost web presence
  • Monitor SEO/SEM, marketing and sales performance metrics to forecast trends
  • Build strong clients relationships through social media interaction
  • Keep up-to-date with our audience’s preferences and proactively suggest new campaigns
  • Liaise with Marketing, Sales, Design and Content teams to optimize customer experience and ensure brand consistency
  • Identify advertising needs
  • Establish best practices in digital marketing
  • Stay up-to-date with digital technologies developments.

Requirements

  • Proven work experience as a Digital marketing strategist or Digital marketing manager
  • Demonstrable experience with SEO/SEM and CRM software
  • Experience implementing and optimizing Google Adwords campaigns
  • Solid knowledge of web analytics tools like Google Analytics
  • Hands on experience with online marketing tools and practices
  • Familiarity with web design and HTML
  • Excellent verbal and written communication skills
  • Strong analytical and project management skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Relationship Manager (Internship)

Location: Lagos
Employment Type: Full-time
Department: Community Support (inclusive of RM’s)

Description

  • We are looking for Relationship Managers (RM’s) to create long-term, trusting relationships with our customers.
  • The Relationship Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
  • Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports.
  • Relationship Manager’s also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience.
  • This position may require occasional travel. If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behavior, we’d like to meet you. Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas.
  • Ultimately, a successful Account Manager should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run.

Responsibilities

  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Prepare reports on account status
  • Collaborate with sales team to identify and grow opportunities within territory
  • Assist with challenging client requests or issue escalations as need.

Requirements

  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Project Manager

Location: Lagos
Employment Type: Full-time
Department: Project Manager

Description

  • We are looking for an experienced Project Manager to manage organization of key client projects.
  • As our project manager, your job will be to coordinate people and processes to ensure that our projects are delivered on time and produce the desired results.
  • You will be the go-to person for everything involving a project’s organization and timeline.
  • Project Manager Duties Specific project manager responsibilities include developing detailed project plans, ensuring resource availability and allocation and delivering every project on time within budget and scope.
  • Project Manager Requirements Project managers should have a background in business skills, management, budgeting and analysis.
  • You should be an excellent communicator and comfortable managing multiple tasks. you also need to be a team player and have a problem-solving aptitude.

Responsibilities

  • Coordinate internal resources and third parties/vendors for the flawless execution of projects Ensure that all projects are delivered on-time, within scope and within budget Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability and allocation Develop a detailed project plan to track progress Use appropriate verification techniques to manage changes in project scope, schedule and costs Measure project performance using appropriate systems, tools and techniques Report and escalate to management as needed Manage the relationship with the client and all stakeholders Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation
  • Ensure that all projects are delivered on-time, within scope and within budget Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability and allocation Develop a detailed project plan to track progress Use appropriate verification techniques to manage changes in project scope, schedule and costs Measure project performance using appropriate systems, tools and techniques Report and escalate to management as needed Manage the relationship with the client and all stakeholders Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation
  • Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability and allocation Develop a detailed project plan to track progress Use appropriate verification techniques to manage changes in project scope, schedule and costs Measure project performance using appropriate systems, tools and techniques Report and escalate to management as needed Manage the relationship with the client and all stakeholders Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation
  • Ensure resource availability and allocation Develop a detailed project plan to track progress Use appropriate verification techniques to manage changes in project scope, schedule and costs Measure project performance using appropriate systems, tools and techniques Report and escalate to management as needed Manage the relationship with the client and all stakeholders Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation
  • Develop a detailed project plan to track progress Use appropriate verification techniques to manage changes in project scope, schedule and costs Measure project performance using appropriate systems, tools and techniques Report and escalate to management as needed Manage the relationship with the client and all stakeholders Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation
  • Use appropriate verification techniques to manage changes in project scope, schedule and costs Measure project performance using appropriate systems, tools and techniques Report and escalate to management as needed Manage the relationship with the client and all stakeholders Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation
  • Measure project performance using appropriate systems, tools and techniques Report and escalate to management as needed Manage the relationship with the client and all stakeholders Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation
  • Report and escalate to management as needed Manage the relationship with the client and all stakeholders Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation
  • Manage the relationship with the client and all stakeholders Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation
  • Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation
  • Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation
  • Create and maintain comprehensive project documentation.

Requirements

  • Proven working experience as a project administrator in the information technology sector Solid technical background, with understanding or hands-on experience in software development and web technologies Excellent client-facing and internal communication skills Excellent written and verbal communication skills Solid organizational skills including attention to detail and multi-tasking skills Strong working knowledge of Microsoft Office PMP / PRINCE II certification is a plus
  • Solid technical background, with understanding or hands-on experience in software development and web technologies Excellent client-facing and internal communication skills Excellent written and verbal communication skills Solid organizational skills including attention to detail and multi-tasking skills Strong working knowledge of Microsoft Office PMP / PRINCE II certification is a plus
  • Excellent client-facing and internal communication skills Excellent written and verbal communication skills Solid organizational skills including attention to detail and multi-tasking skills Strong working knowledge of Microsoft Office PMP / PRINCE II certification is a plus
  • Excellent written and verbal communication skills Solid organizational skills including attention to detail and multi-tasking skills Strong working knowledge of Microsoft Office PMP / PRINCE II certification is a plus
  • Solid organizational skills including attention to detail and multi-tasking skills Strong working knowledge of Microsoft Office PMP / PRINCE II certification is a plus
  • Strong working knowledge of Microsoft Office PMP / PRINCE II certification is a plus
  • PMP / PRINCE II certification is a plus.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Growth Senior Associate

Location: Lagos
Employment Type: Full-time
Department: Partnerships

Responsibilities

  • Build, grow and scale strategic partnerships that improve revenue
  • Develop a growth strategy focused both on financial gain and customer satisfaction
  • Conduct research to identify new markets and customer needs
  • Arrange business meetings with prospective clients
  • Promote the company’s products/services addressing or predicting partnership objectives
  • Prepare partnership contracts ensuring adherence to law-established rules and guideline.

Requirements

  • BSc / BA in Business Administration, Sales or relevant field
  • Proven working experience as a business development manager, sales executive or a relevant role
  • Proven sales track record
  • Experience in customer support is a plus
  • Proficiency in MS Office and CRM software (e.g. Salesforce)
  • Proficiency in English
  • Market knowledge
  • Communication and negotiation skills
  • Ability to build rapport
  • Time management and planning skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Legal Associate

Location: Lagos
Employment Type: Full-time
Department: Legals

Description

  • We are looking for a highly qualified Legal Counsel to oversee the legal aspects of our business.
  • You will safeguard our reputation by guaranteeing that the company strictly follows law guidelines and give legal advice to management about all relevant issues.
  • The successful candidate will effectively ensure legal conformity and minimize probability of exposure.

Responsibilities

  • Give accurate and timely counsel to executives in a variety of legal topics (labor law, partnerships, international ventures, corporate finance etc.)
  • Collaborate with management to devise efficient defense strategies
  • Specify internal governance policies and regularly monitor compliance
  • Research and evaluate different risk factors regarding business decisions and operations
  • Apply effective risk management techniques and offer proactive advise on possible legal issues
  • Communicate and negotiate with external parties (regulators, external counsel, public authority etc.), creating relations of trust
  • Draft and solidify agreements, contracts and other legal documents to ensure the company’s full legal rights
  • Deal with complex matters with multiple stakeholders and forces
  • Provide clarification on legal language or specifications to everyone in the organization
  • Conduct your work with integrity and responsibility
  • Maintain current knowledge of alterations in legislation.

Requirements

  • B.Sc Degree in Law or J.D. Degree
  • MA or BSc in Business Administration will be considered an advantage;
  • Proven experience as a Legal Counsel in business environment
  • Excellent knowledge and understanding of corporate law and procedures
  • Full comprehension of the influences of the external environment of a corporation
  • Demonstrated ability to create legal defensive or proactive strategies
  • High degree of professional ethics and integrity
  • Sound judgement and ability to analyse situations and information
  • Outstanding communication skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Back-end Developer

Location: Lagos
Employment Type: Full-time
Department: Back end

Description

  • We are looking for an experienced Back-end developer to join our IT team. You will be responsible for the server side of our web applications.
  • If you have excellent programming skills and a passion for developing applications or improving existing ones, we would like to meet you.
  • As a Back-end developer, you’ll work closely with our engineers to ensure system consistency and improve user experience.
  • Ultimately, you should be able to develop and maintain functional and stable web applications to meet our company’s needs.

Responsibilities

  • Participate in the entire application lifecycle, focusing on coding and debugging
  • Write clean code to develop functional web applications
  • Troubleshoot and debug applications
  • Perform UI tests to optimize performance
  • Manage cutting-edge technologies to improve legacy applications
  • Collaborate with Front-end developers to integrate user-facing elements with server side logic
  • Gather and address technical and design requirements
  • Provide training and support to internal teams
  • Build reusable code and libraries for future use
  • Liaise with developers, designers and system administrators to identify new features
  • Follow emerging technologies.

Requirements

  • B.Sc Degree in Computer Science or relevant field
  • Proven work experience as a Back-end developer
  • In-depth understanding of the entire web development process (design, development and deployment)
  • Hands on experience with programming languages like Java, Ruby, PHP and Python
  • Working knowledge of CMS framework
  • Familiarity with front-end languages (e.g. HTML, JavaScript and CSS)
  • Excellent analytical and time management skills
  • Teamwork skills with a problem-solving attitude.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Community Support Associate

Location: Lagos
Employment Type: Full-time
Department: Community Support Associate

Description

  • We are looking for a Community-oriented Support Associate (CSA). A CSA, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
  • The best CSAs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative.
  • They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSAs can gather that for you. Problem-solving also comes naturally to customer care specialists.
  • They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.
  • The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities

  • Manage large amounts of incoming phone calls, emails. Follow communication procedures, guidelines and policies Take the extra mile to engage customers
  • Identify and assess customers’ needs to achieve satisfaction by building sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers
  • Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers
  • Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers
  • Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers
  • Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers
  • Follow communication procedures, guidelines and policies Take the extra mile to engage customers
  • Take the extra mile to engage customers.

Requirements

  • Proven customer support experience or experience as a Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

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