Online Operations Executive at RS Hunter Limited

Job Title: Online Operations Executive | RS Hunter Limited  | Job Location: Lagos

Our Client in the retail fashion industry seeks a Vibrant, Proactive and Digitally skilled individual to fill the role of an Online Operations manager. The preferred candidate will assist with the smooth running of the end-to-end online retail operations and ensuring that financial targets are achieved.

Job Description

  • Track and ensure financial objectives of the online operations.
  • Ensure customer orders are fulfilled within the acceptable time limit with the right quantity & quality.
  • Work with marketing to ensure adequate traffic to the website and orders generated.
  • Analyze sales figures and forecast future sales volumes to maximize profits.
  • Ensure the Digital sales team are working at optimal capacity and delivering on target conversion.
  • Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
  • Maintain online teams by assisting with recruiting, selecting, orienting and training employees.
  • Identify current and future customer requirements.
  • Approve or disapprove item description and images before going online.
  • Identify & Manage logistics Partners to ensure our COD Operations is as fast and smooth as it should be.
  • Liaise with other teams to ensure smooth running of the online operations.
  • Respond to customer complaints and comments.
  • Initiate changes to improve the business.
  • Analyze, monitor and improve delivery success rates.

Requirements

Job Requirements.

  • Minimum of BS.c or HND.
  • Minimum of 3-5 yrs Online Retail experience, especially experience with Payment on Delivery Operations.
  • A good understanding of Buyer Persona and Buying Motivation in the Luxury Fashion Industry.
  • Goal and Target Driven.
  • Good Eye for spotting opportunities.
  • Great Attention to Details.
  • A People person.
  • Must be able to work at least one weekend in a month or as needed.

Application Closing Date
Not Specified

Method of Application
Interested and qualified candidates should:
Click here to apply