Operations Specialist at Bolt



Job Location: Abuja

Operations Specialist

Bolt is one of the fastest growing startups in the world with over 30 M happy customers in 35+ countries , from Europe to Mexico to Africa. We’re building a ride-hailing app to connect millions of riders and drivers around the world to make travel easier, quicker and more reliable.

We are looking for an Operations Specialist , who can manage supply in Abuja, which means training and coaching hundreds of new drivers. This is one of the key roles in Bolt in any city.

What you’ll be doing:
Support all Bolt’s business operations in Abuja

Create and optimise processes – scaling is our priority; you will help us find the most efficient way to transform thousands of leads into active drivers every month

Analyse data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users and drivers

Figure out the logistics of how many drivers are needed where and when

Develop and execute strategies to keep the churning rate at minimum levels

You have 2-3 years of experience in an analytical position

You’re a great communicator

You have a data-driven analytical mindset (Excel skills)

You’re a hustler , not stopping after 20 obstacles a day

You have excellent spoken and written English

You’re passionate about new technologies and ride-sharing

You’ll get extra credit for:
Experience in sharing economy, tech business, transport industry , startup or dynamic high-growth company

Experience in product launches or running a business

Motivating compensation – motivational base pay and company stock options

No corporate BS – we’re moving too fast for that

Amazing personal growth experience at one of the fastest-growing startups in Europe

Working with a motivated and talented international team , plus regular team events

Flexible working hours – as long as you get the work done

Impactful work – you’ll have a rare opportunity to build a product literally used by millions of people across the world

Our team is made up of thinkers, innovators and go-getters shaping the way millions of people move around the globe. We value passionate and down-to-earth people who are driven to get things done and find creative solutions to problems. We recognise that our strength and success are directly linked to the talent and skills of our team members and a lean approach to our work. Our headquarters are situated in Tallinn, Estonia and we have offices in 30+ countries around the world.

Did we spark your interest? Get in touch and let’s talk!

Deadline: Not Specified

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