Oracle Nigeria Jobs Recruitment [5 new positions]

Latest careers opportunities and jobs vacancies at Oracle January, 2022

Oracle provides the world’s most complete, open, and integrated business software and hardware systems, with more than 370,000 customers including 100 of the Fortune 100 representing a variety of sizes and industries in more than 145 countries around the globe.

Oracle Nigeria Job

January 2022. Senior Customer Success Manager

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Oracle | Reference No.: 220000LV | Location: Lagos, Nigeria
Job: Sales
Job Type: Regular Employee Hire
Travel:  Yes, 50 % of the Time

Background

  • Oracle has a clear objective to become the global leader in enterprise cloud solutions and, SaaS is a critical element in our growing Cloud portfolio.
  • As part of the Cloud commitment, Oracle has created the EMEA Customer Success organization which is a focused group of SaaS experts whose mission is to drive successful engagements through the proactive management of all facets of the customer’s lifecycle from onboarding to renewal.
  • This is a high-profile team that presents an exciting opportunity to help shape our customers’ journey to the Cloud and be part of a group that is central to Oracle’s future and growing success.

Description

  • The Senior Customer Success Manager serves as a leading contributor and valued team member who provides direction, mentoring and thought leadership to our customers.
  • Work is non-routine and situationally complex, involving the execution of advanced functional/technical skills in the area of Enterprise back-office solutions – Enterprise Resource Planning (ERP), Enterprise Performance Management (EPM) and Supply Chain Management (SCM) applications and Human Capital Management (HCM).
  • Our CSMs develop long-term partnerships with their designated customers to ensure they become and remain successful through realizing the full value of their Oracle investment and to ensure renewal of the SaaS subscription.
  • CSM’s maintain a high level of customer satisfaction by advising on product / implementation best practices, providing product adoption and release guidance while serving as a liaison between their customers and Oracle’s internal operations.
  • Engaging with the customer and their partner executive teams will be a critical component of this role so effective executive communication and negotiation skills are critically important.
  • The objective of the SaaS Customer Success Manager (SaaS CSM) is to maximize client retention and success while also driving increased subscription revenue.
  • In this role you will act as a strategic advisor to your clients to ensure they maximize the value of their investment with Oracle’s SaaS portfolio through maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client.

Duties and Responsibilities

  • Develop a deep understanding of customers’ ERPM & HCM strategy and business objectives and drive use of the SaaS applications to help them achieve those objectives
  • Work with customers and account team to define and document the customer’s business objectives (KPI) and definition of success (ROI). Gather baseline metrics and work with customer to calculate and demonstrate success with the Oracle SaaS Solutions
  • Partner with the account team to develop successful account strategies and plans that direct company resources to maximize retention of existing subscription contract and expand sales opportunities within assigned accounts.
  • Engage with customers to do regular value realization assessments and advise on optimal utilization of their investment in Oracle Cloud.
  • Conduct Quarterly business reviews with customers senior executives & key business stakeholders
  • Guide customers through significant service milestones such as upgrades, new releases etc.
  • Build C-level relationship with customer executives and assist them in change management programs to help drive Cloud adoption
  • Be the customers strategic expert to share industry trends, best practices, competitive insights and product roadmap
  • Educate customers on the Oracle ERP, SCM & HCM SaaS strategy & value propositions as well as new product features and functions to audiences ranging from Senior Executives to technical stakeholders
  • Coach customers to ensure they are leveraging all available Resources e.g. My Oracle Support, Oracle University, Customer Connect, Oracle Consulting, Product Development, User Groups, webinars etc.
  • Position Oracle’s value proposition as part of our overall business solution, linking these benefits back to the key business issues of the client
  • Own & drive enablement initiatives for Oracle ERP/SCM/HCM Cloud solutions for ECEMEA Customer success team  
  • Manage relationships and participate in business reviews with regional product sales leaders
  • Be the regional liaison working with Oracle Global teams (Prod Dev/COE, Product Expert Groups) to present and support customers & customer success teams requirements
  • Collaborate with account team encouraging customer advocacy and creation of case studies to help maintain the Client Referral program
  • Work closely with the support, presales and consulting teams including partners to make sure you can deliver the program content and resolve customer needs in an effective and high-quality way.
  • Build and maintain strong relationships with the main partners involved in the customer base you will be working with.

Detailed Description and Job Requirements

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  • Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client.
  • Develop long term partnership with our clients to ensure they remain successful by realizing the full value of their investment with us to ensure client continues/replenish/renews contract with Oracle.
  • Responsible for maintaining a high level of client satisfaction by being a liaison between our clients and Oracle’s internal operations.
  • Identify product expansion/up sell opportunities.
  • Work with larger clients.
  • Provide input into the CSM methodology and direction.
  • Act as mentor to newer CSMs on a voluntary basis.
  • Leading contributor individually and as a team member, providing direction and mentoring to others.
  • Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Recommended 7 to 10 years of professional experience.
  • Demonstrated experience in implementation or client facing relationship experience.
  • Understanding of various technical architectures and operating systems. Industry experience is desired.

Essential Knowledge, Skills, Abilities, and Background

  • Bachelor’s Degree or equivalent experience in Computer Science, Business, or related field (Masters preferred)
  • 10+ years’ experience implementing or working with ERP, SCM & HCM applications and/or providing strategic advisory/business consultancy services.
  • Consulting / Pre-sales / Implementation experience with Oracle cloud-based/SaaS solution offerings- in the areas of Enterprise Resource Planning, Supply Chain Management and Human Capital Management.
  • Demonstrated experience working with the executive level in client environments and a passion to communicate their value to clients.
  • Proven ability to develop and cultivate lasting customer relationships with a diverse set of internal and external constituencies including senior level executives, legal, technical, finance, support, sales, and marketing experts
  • Deep Working knowledge of ERP, SCM & HR domain.
  • Project Management experience with proven capability to lead cross functional business and technical teams to provide timely issue resolution
  • Strong Analytical and report interpretation capabilities
  • Understanding of various technical architectures and operating systems. Industry experience is desired.
  • Ability to lead cross functional business and technical teams to provide timely issue resolution
  • Ability to create and sell business cases to internal and client audiences
  • Excellent organisation, project management, time management, and communication skills
  • Team player who will work within the company to continue improving the way Oracle serves its clients
  • Excellent verbal and written communication skills
  • Fluency in Spoken and Written English
  • Fluency in Spoken and Written French would be an advantage.
  • Excellent organization, time management, and communication skills
  • Willingness to ‘roll up one’s sleeves’ and assist wherever needed
  • Ability to travel up to 60% of the time.
  • Applicants are required to read, write, and speak the following languages: English, French.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

  • As part of Oracle’s employment process candidates will be required to successfully complete a pre-employment screening process.
  • This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

 Lead Business Finance Partner – MEA Tech Cloud

Reference No.: 21000UQU
Location: Nigeria
Job: Finance
Job Type: Regular Employee Hire

Detailed Description

  • Financial support to business areas through financial analysis, budgeting, planning & forecasting; to facilitate decision making and future business strategies.
  • As a member of Oracle’s finance organization, you will be responsible for providing all aspects of financial support for planning and control.
  • Assist in consolidation and reporting of financial results; preparation of the annual budget.
  • Gather, model, analyze, prepare, and summarize information for financial plans, operating forecasts, trended future specifications, etc.; on a weekly, monthly, or quarterly basis.
  • Prepares recommendations based on analyzes.
  • May perform revenue and expense analysis, headcount and headcount driven expense analysis at cost centre level, tracking of product and product line revenue, reconciliation of accounts receivable, variance analysis and ad-hoc analysis as needed.
  • You may participate in cross-functional programs and projects.
  • Leading contributor individually and as a team member, providing direction and mentoring to others.
  • Work is non-routine and very complex, involving the application of advanced technical/business skills in the area of specialization.

Key Responsibilities
As a member of the Oracle GBF Finance organization, you will:

  • Provide value-added business support to help the business achieve top-line and bottom-line growth
  • Supply constant and real-time financial information to business partners on bookings, consumption, workloads, operating expenses, headcount and other key business drivers.
  • Ensure close collaboration and optimal task ownership between the rest of the MEA Cloud Finance Team and the BPS teams in GFIC to ensure optimal business support and information flows.
  • Undertake quarter-end close
  • Represent Finance in periodical Business reviews with particular emphasis on improving financial performance.
  • Support the annual budget and quota setting process, providing guidance on appropriate levels of growth and targets for sales reps.
  • Participate in Forecast process, including forecast calls, cloud consumption reviews, pipeline/large deal reviews, provide early warning analysis, and assess potential risk/upside
  • Liaise between the Business and other internal groups (e.g. Rev Rec, Deal Management, Legal, Credit and Collection, Source to Settle, Tax, HR, GIC and EMEA Sales Compensation) to provide guidance and interpretation of Oracle policies
  • Involvement in Compliance reviews and Risk assessment.

Responsibilities:

  • As Lead Business Finance Partner for MEA Tech Cloud, you act as finance business partner to the Saudi and LEENA Cluster Leader.
  • You will ensure that global business processes and practices are followed in providing accurate financial analysis in support of Oracle’s business to facilitate decision making and future business strategies.
  • You are responsible for forecast, budget and planning for the Clusters and provide advice on future direction, give early warning on risks and upside and mitigate risks where possible.
  • You monitor performance versus objectives with a particular focus on bookings, cloud consumption and growth of the cloud business.

Preferred Qualifications

  • BSc / BA in Accounting / Finance preferred.
  • CPA / MBA desired.
  • 8 years of relevant work experience.
  • Strong Microsoft Office skills and proficiency in Oracle Financials.
  • Strong analysis and research skills.
  • Ability to partner across functions.

Personal and Interpersonal Competencies:

  • Ability to analyze situations and make recommendations to solve issues or improve the process
  • Strong communicator. Expresses and articulates key elements of ideas or concepts (both written and verbal) in a logical, descriptive, and comprehensible manner.
  • Competency in business process design and systems usage
  • Promotes an open flow of information so all concerned are well informed
  • Takes initiative to achieve value-added results, within the scope of responsibility
  • Technical aptitude, ability to quickly learn new systems and procedures
  • Ability to work well in a fast-paced and changing environment
  • Relevant experience in enterprise software
  • Handle ambiguous and challenging ad hoc requests and deliver high-quality analysis to enable decision making
  • Experience in working with multi-cultural and remote contacts
  • Strong influencing skills, and able to succeed with matrix reporting
  • Experience in the Cloud Business is preferred.
  • Fluent written and spoken English (necessary) and Arabic (preferred).

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: Applicants are required to read, write, and speak the following languages: Arabic.

 Partner Account Manager

Reference No.: 210010JY
Location: Lagos, Nigeria
Job: Sales
Job Type: Regular Employee Hire

Detailed Description

  • Builds long term, strategic relationships with named and vertical business alliance partners.
  • Facilitates the development of strategic marketing and new business plans for all assigned partners to meet or exceed assigned business goals.
  • Works with Partners to identify opportunities and create demand through lead generation activities and target account selling strategies.
  • Actively track joint sales pipeline and meet or exceed quarterly and annual revenue targets.
  • Develop and maintain relationships with global counterparts to leverage corporate initiatives and to ensure adherence to Alliances and Channel standards.
  • Monitor partners business results, making recommendations for improvements to increase penetration for the strategic partners.
  • Establish rules of engagement and operational escalation procedures to quickly identify and resolve issues.

Job Requirements

  • Secondary Education in Marketing or a related field preferred.
  • Prefer 5 years of related experience. Demonstrated track record developing and managing Global Partnerships and driving Partner account activity.
  • Prefer strong analytical, sales channel and marketing skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

 Business Development Manager, Systems, Africa

Reference No.: 22000077
Location: Lagos, Nigeria
Job: Sales
Job Reference: Systems Business Development
Job Type: Regular Employee Hire
Travel: Yes, 25 % of the Time

Role

  • The role is to develop the regional Systems business, by engaging and executing demand generation activities through Sales Plays and Programs.
  • You will be the linchpin, that works with all the Sales teams in region, Marketing, Channel, and work closely with the EMEA Divisional Business Development.
  • You will take responsibility for engaging and executing on the Sales Plays in your region, that will be enabled and delivered by EMEA and Corporate teams.
  • In this role you will be responsible for developing all Systems business in your region, with focus on [email protected] and other Strategic Products, work through direct Field Sales and Channel.
  • Also working with marketing and ODP to support marketing activities to further enhance the business in region.

Job Description

  • Responsible for the identification of relevant new business opportunities and designs “go-to-market” plan to deliver measurable and significant revenues. Pursues sales opportunities in the market, and carries the baton in the beginning of the sales cycle.
  • A Business Development Representative is assigned to strategic accounts which may be grouped by industry where Oracle has a limited presence.
  • Acts as primary liaison between Consulting, Sales, and Oracle Development for the product*s sales opportunities. Generates business opportunities through prospecting mass market programs and leveraging third party partners.
  • Develops and coordinates a worldwide relationship with customers that establishes Oracle as a preferred vendor and optimizes Oracle’s sales of product.
  • Executes aggressive strategies and plans to successfully drive the product as the preferred customer selection.
  • Provides account representatives with information on how the product addresses specific needs, and assists account representatives in using Oracle’s products to leverage large revenue opportunities.
  • Assists in articulating product message, coordinates technical resources and hands off deals to a successful close.

Responsibilities

  • Owning and driving the achievement of KPIs to ensure Pipeline coverage, Bookings and Revenue goals are attained, and use dashboard to change/accelerate Actions required to meet goals.
  • Review Customer penetration and Engage with Sales leaders to form plan to execute on Sales Play for maximum coverage and revenue return.
  • Articulate the Oracle strategy and positioning of Systems solutions to customers, both in 1-1 meeting and customer events/forums.
  • Be Trusted Advisor to Sales leaders with ability to plan and influence the Demand Generation and Execution of the Cloud Systems Sales Plays.
  • Ability to plan and manage execution of Sales Plays in a programmatic way.
  • Execute on Sales Plays in Region to ensure required Pipeline Coverage in place to meet/exceed quarterly Systems goals.
  • Accountable for the Evangelism, Enablement and Engagement of Field in driving Sales Play execution.
  • Enable all available Routes-To-Market to maximise Coverage, Scale and Execution.
  • Engage directly with Field Sales teams in Top customers to evangelize and promote Value of Oracle Systems, Private and Cloud at Customer solutions.
  • Act as an Advocate and Evangelist for Hybrid and Private Cloud and Systems to support overall Oracle Strategy, both internally and externally.
  • Working with Virtual team of EMEA Divisional Business Development to ensure successful implementation and execution of Sales Plays. You are responsible to deliver input, feedback and best practices to divisional and other regional teams.
  • Ensure successful engagement with X-lob functions to support the Systems business. (ACS, OCS, OFD, CSM, ODP, etc)
  • Support key deals in Region, to maximise revenue and margin contribution, by supporting Account teams in positioning the best solution against the competition. (Maximizing chance to win and margin contribution)
  • Create Regional Community and share best Practice across Industry/Cluster/ Country.
  • Collect Customer Success stories and references, and share both within region with Sales as well as in the wider EMEA community of Sales and Business Development.

Job Requirements

  • B.A / B.Sc Degree or equivalent, advanced degree highly desirable.
  • 8 years of progressively increased responsibilities in sales or sales management.
  • Leading contributor individually and as a team member, providing direction and mentoring to others.
  • Work is non-routine and very complex, involving the application of advanced technical / business skills in area of specialization.
  • Marketing and business development experience preferred.
  • Business and account planning implementation experience.
  • Conversant in Oracle technology and product strategies.
  • Proven track record in managing multiple opportunities and ability to negotiate and close complex deals.
  • Ability to determine strategy and tactical plans that deliver tangible results.
  • Strong written, verbal, and interpersonal skills.
  • Ability to travel.

Skills / Behavioral Attributes:

  • Strong Sales and/or Business Development background, that is well connected and respected within the Sales organization.
  • Track record of success and credibility at all levels.
  • Entrepreneurial spirit, able to identify opportunities and associated risk.
  • Ability to recognize need for change and implement/drive change.
  • Ability to work effectively across all Business Functions- internally and externally.
  • Innovative and creative.
  • Strategic thinker with ability to translate into execution-model and deliverables.
  • Excellent verbal and written communication, interpersonal and teamwork skills, influencing skills, highly organized.
  • Excellent presentation skills.
  • Positive approach and adaptability.
  • High level of energy, drive and enthusiasm.
  • Strong leadership skills, with a results-oriented attitude that overcomes barriers.
  • Comfortable and experienced in leading change and organizational innovation.
  • Ability to influence thinking and gain acceptance of ideas in sensitive situations.
  • Demonstrated ability to solve problems successfully in a matrix and complex organization where not all the involved resources are directly reporting to the role.
  • In-depth knowledge of Systems, Infrastructure and Cloud Market, allied to strong capability in Oracle Software (especially Database and Cloud).
  • Experience of selling into large accounts, with track record of complex Cloud deals.
  • Strong Sales Acumen, with ability to develop Sales Strategy and Negotiation strategy to win
  • Comfortable positioning value at C-level.
  • Establish and develop Empathy quickly and effectively, across cultures and geographies.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

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