Paga Jobs Recruitment [4 new positions]

Latest Paga Payment Jobs vacancies, careers and Recruitment in Nigeria December, 2021

Paga is a licensed financial services company and a leading payments company in Nigeria with a massive transformative purpose – to make it simple for one billion people to access and use money. It was founded on the simple belief that the ubiquity of mobile phones can be leveraged in building an ecosystem that enables people to digitally send and receive money and creating simple financial access for everyone Paga was founded in early 2009 by Tayo Oviosu, with a purpose to make it simple for one billion people to access and use money. We are solving two key problems that exist around the world – eliminating the use of cash for transactions and access to financial services.

Paga is a payments and financial services ecosystem for Africa. Our ecosystem is similar to that of Square and PayPal as we focus on helping both consumers and sellers pay, get paid, and access financial services. Our first market is Nigeria, where we now have over 18 million unique users. Africa is massively underserved when it comes to payments and financial services. We believe that in today’s Africa, digital-only does not scale. Cash will not go away anytime soon, and smartphone penetration is still low (Nigeria, as an example, is where the US was in smartphone penetration in 2010, and most business is conducted offline).

Paga enables consumers to access and use money in the most convenient way for them, whether that is through a neighborhood store (agents) or via their mobile phone (smartphone or feature phone). We also enable sellers to sell more efficiently and access financing. Additionally, we open our APIs to third-party partners to enable endless possibilities for others to innovate.

Paga Nigeria | NGRJobs

Dec, 2021 Senior Database Administrator

Location: Nigeria (Anywhere)
Employment Type: Full-Time
Sector: Financial Services
Department: Product Development
Reports to: Lead Software Architect

Summary

  • Our purpose at Paga is to make it simple for 1 billion people to access and use money. We do that by delivering innovative financial services to the mass market across large, underserved markets.
  • At Paga we value above all else, Collaboration, Ownership, Results Orientation, Integrity and Innovation (CORII).
  • As a Senior Database Administrator Manager, you will own primary responsibility for the performance, security and reliability administration of the core relational databases on the Paga platform. You will work closely with the software engineering teams (including database engineers) and the platform team (infrastructure and devops). This means:
    • Engaging in strategic database and software design decision making.
    • Work with team to embed development practices to maintain database reliability and performance.
    • Lead database availability and reliability implementations and operations.
    • Develop and maintain database performance monitoring solutions in collaboration with the platform team.
    • Oversee database backup, archiving and replication activities.
    • Delivery of best practice instruction/training to database engineering and software development team to help maintain data reliability, performance and integrity.
    • Manage database software services including installations and updates.
    • General curation of platform databases from a performance and reliability perspective
  • The senior database administrator will be a key, senior member of the Product Development Team, which is responsibilities for all aspects of development and management of the Paga product platform. Database administration activities usually span a number of technical areas – application performance, infrastructure and security so database administrators will work closely with all of these teams while reporting directly to the lead software architect (application side) in the Paga development team structure.
  • We expect this role to own primary responsibility for the effective operation of the Paga core relational databases which at present exist in both Microsoft SQL Server and PostgreSQL deployments.
  • Paga’s Product Development team structure is spread primarily across Lagos Nigeria,  Addis Ababa Ethiopia, and Mexico City Mexico, so this role, based out of London, comes with the expectation of very strong remote collaboration and self-management skills.  You will need to be excellent at utilizing remote communication tools and applying clear communication and collaboration practices to effectively engage with your team mates and other company stakeholders.
  • There will be the expectation of occasional travel to some of the Paga office locations for training, team events, user-engagement and general market-empathy development.

Primary Responsibilities

  • Database design and software strategy input  – Collaborating with other software architecture functions to advice on database-related design concerns.
  • Database performance management – Managing live and other database environments to optimize performance.
  • Database reliability management – Leading database reliability practices including configuration, replication, archiving, backup etc. and collaborating with platform team to maintain excellent database performance monitoring solutions.
  • Database security administration – Overseeing database security management.
  • Database data integrity management – Overseeing database integrity management implementations.
  • Database development best practices sharing – Engaging in knowledge sharing to provide best practice instruction/training to database engineering and software development team to help maintain data reliability, performance and integrity.

Knowledge and Skill Requirements

  • 10+ working with relevant DBMSs and 4+ years of database administration experience with relevant DMBSs.
  • Experience administering MS SQL Server required.
  • Experience administering PostgreSQL highly desirable.
  • Experience with cloud-based database service platforms.

Key Competencies:

  • Strong strategic and critical thinking skills.
  • Excellent in team and cross team collaboration skills.
  • Good verbal/written communication skills.
  • Highly meticulous and attentive to detail.
  • Strong multi-tasking and self-management skills.
  • Curious, self-driven and empathetic

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

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Note: We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices. 

Agile Software Project Manager

Location: Yaba, Lagos
Employment Type: Full-Time
Sector: Financial Services / FinTech
Department: Product Development
Reports to: Lead Project Manager

Summary

  • Our purpose at Paga is to make it simple for 1 billion people to access and use money. We do that by delivering innovative financial services to the mass market across large, underserved markets.
  • At Paga we value above all else, Collaboration, Ownership, Results Orientation, Integrity and Innovation (CORII).
  • As an Agile Project Manager at Paga, you will be responsible for coordinating the product development activities to guide a product development team through the agile product development processes employed by the team for successful, efficient delivery of projects. You will also be responsible for tracking product delivery metrics and for much of the communication about the team activities with the rest of the organization and stakeholders.

To be an effective Agile Project Manager at Paga, you must:

  • Be able to shift easily between non-technical and technical perspectives and communicate effectively and persuasively with non-technical and technical-resources.
  • Be able to multitask very effectively and be comfortable juggling multiple product-development streams at once
  • Be fanatical about detail
  • Be comfortable with rapid change and be willing to take ownership to deliver results in a high-pressure product development environment
  • Have a passion for quality and an ability and willingness to grow the ability of others in your team to meet those standards
  • As a distributed product development team member, communication and collaboration are key. You will need to be excellent at utilizing remote communication tools and applying clear communication and collaboration practices to effectively engage with your “customers”, team mates and other company stakeholders.

Primary Responsibilities

  • Process execution and coaching – Owning the agile product development process for your team and continuously guiding all team members through the process effectively. Taking initiative to improve the process where appropriate
  • Strategic Engagement – Engage productively in strategic product-relation visions setting and strategic decision making. Take a leading role in consistently communicating business strategy with the team
  • Task and schedule management – Ensure that all projects are delivered per the iterative agile product development process while meeting expectations for timeliness, completeness and cost
  • Stakeholder communication – Maintain clear and transparent communication with stakeholder about the product development process and the status of product development efforts that concern them

Knowledge and Skill Requirements

  • Educational background, preferably in the fields of Software Project Management, Computer Science, Computer Engineering, Engineering / Physics
  • Bachelor’s Degree
  • Have good working knowledge of Scrum and Kanban agile development methodologies is a plus
  • Recognized agile project management certification is a plus.

Key Competencies:

  • Strong strategic and critical thinking skills
  • Excellent knowledge and/or experience executing successful Product Development methodologies with a software development team
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to detail and multi-tasking skills
  • Strong working knowledge of productivity software such as MS Office
  • Highly professional and well presented.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices. 

Product Manager

Location: Yaba, Lagos
Employment Type: Full-Time
Sector: Consumer Finance
Department: Product Development

Summary

  • The Product Manager is responsible for the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met.
  • He/She’s job also includes ensuring that the product supports the company’s overall strategy and goals.

Primary Responsibilities

  • Managing the entire product line life cycle from strategic planning to tactical activities
  • Define product strategy and roadmap
  • Translate concepts into wireframes and mock-ups that lead to intuitive user experiences and designs
  • Deliver design specifications with detailed prioritized features and specifications
  • Develop the core positioning and messaging for products
  • Perform product demos to customers and agents
  • Analysing potential partner relationships for the product
  • Developing and implementing a company-wide go-to-market plan, working with all departments to execute
  • Follow up with engineering and QA team to test new features and products and ensure they are working as expected
  • Assist operations and technical team in troubleshooting reported issues
  • Keep abreast of industry and market trends

Knowledge and Skill Requirements

  • Bachelor’s Degree with a minimum of 2:1 in Computer Science or Engineering and work experience a strong plus
  • 3+ years of software product management experience
  • Knowledgeable in technology
  • Must have completed the mandatory NYSC
  • Career Level: Minimum 3 years of experience working in product management environment.

Key Competencies:

  • Organisational and planning skills
  • Experience in project management and/or agile software development methodologies is a plus
  • Communication skills – verbal and written
  • Interpersonal skills
  • Attention to details and accuracy
  • Self-driven and hardworking
  • Active listener
  • Multi-task and manage competing priority
  • Technical skills
  • Problem analysis and problem-solving skills
  • Judgement and decision-making ability
  • Initiative
  • Flexibility.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices. 

Fraud Management Analyst

Reports to: Enterprise Risk Manager | Location: Yaba, Lagos, Nigeria | Paga

Grade: 3-4
Sector: Financial Services / FinTech
Department: Risk & Compliance
Employment Type: Full-Time

Summary

  • Our purpose at Paga is to make it simple for 1 billion people to access and use money. We do that by delivering innovative financial services to the mass market across large, underserved markets.
  • We were founded on the simple belief that the growing ubiquity of the internet and mobile phones enables us to build an ecosystem that empowers everyone to digitally send and receive money and to use simple but meaningful financial services.
  • At Paga we value above all else, Collaboration, Ownership, Results Orientation, Integrity and Innovation (CORII).  As a Developer Community Engagement Lead at Paga, you will be responsible for bringing Paga’s developer-focus APIs and tools to the developer communities in the countries where Paga operates with the goal of improving these products and their update by the developer community. This includes engaging developer groups, hosting developer-centric activities, improving Paga’s developer-focused offerings based on feedback from the community, improving Paga’s support for its developer community.
  • As a Fraud Management Analyst at Paga, you will be responsible for developing and implementing action plans for detecting fraudulent activities in the organization.
  • The ideal candidate would work closely with the Fraud Associate to identify and analyze cases of money laundering, forgeries, and legal claims.
  • The ideal candidate should be familiar with legal and regulatory guidelines and corporate governance best practices and should also be of high ethical standard. They should be analytical and work diligently to complete their duties, keeping in mind the objectives of the business.

Primary Responsibilities

  • Fraud Monitoring, Analysis, Investigation and Resolution of issues raised
  • Assists in the development of fraud detection tactical and strategic planning for fraudulent activities on the company platform and internally, including developing and managing a product roadmap.
  • Proactively monitor and review account and transaction data for suspicious activity and possible fraud.
  • Review, investigate and resolve irregular transactions reported.
  • Responsible for the regulatory AML CFT suspicious activity process.
  • Utilize various data analysis and accounting tools in collecting, sorting and analysing financial data to obtain results which reveal inconsistencies as well as the possible suspects.
  • Conduct interviews to obtain information useful in resolving financial crimes.
  • Identify business areas requiring increased security controls to protect the company and its end users from future incidents of fraud.
  • Keep detailed records of suspicious activity, analyze trends, communicate security threats to management and provide recommendations for loss mitigation as needed.
  • Respond to fraud queries across the multiple channels
  • Liaise with internal teams, merchants, banks, transaction processors, regulatory bodies, law enforcement and any 3rd party involved.
  • Liaise with legal counsels to develop and execute plans for the resolution of fraud cases.
  • Produce evidence and useful information as requested by law enforcement. Design and implement processes effective for the prevention or minimization of fraud risks
  • Maintain record of all investigative operations and results of analysis
  • Conduct research and attend educational programs to update professional knowledge.
  • Prepare reports for senior management and external regulatory bodies as appropriate
  • Other roles as assigned by management

Knowledge and Skill Requirements

  • B.Sc / BA with field such as Law, Finance, Business Administration or related field
  • Must have completed NYSC.
  • Experience as a Fraud Management professional
  • In-depth knowledge of the industry’s standards and regulations
  • Excellent knowledge of reporting procedures and record keeping
  • A business acumen partnered with a dedication to legality
  • Methodical and diligent with outstanding planning abilities
  • An analytical mind able to “see” the complexities of procedures and regulations
  • Certified Fraud Examiner
  • Excellent communication skills.

Key Competencies:

  • Integrity
  • Initiative
  • Self- driven and hardworking
  • Organized
  • Multitask and manage competing priorities
  • Good team player
  • Flexibility
  • Detail-oriented and process-oriented approach.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Head of People Operations | Paga | Location: Yaba, Lagos | December, 2021

Sector: Consumer Finance
Reports to: CEO
Career Level: Grade 13

About the Role

  • As the Head of People Operations, you will oversee all things related to Human Resources – Employee Experience, Talent Acquisition, Culture & Internal Communications, Total Rewards, Equity & Inclusion, Learning & Development, and our Workplace strategy.
  • You will be working in a fast-paced, rapidly growing environment where you will be relied on for your expertise, professionalism, and collaboration.
  • You are an accomplished people and culture leader passionate about driving the work that establishes Paga’s inclusive, engaging employee experience strategy, scaling our HR and recruiting infrastructure, and designing and delivering innovative people programs that make Paga a great place to work.
  • As the Head of People Operations at Paga, you will have a strong and influential company-wide presence and will need to embody our core values. You will commit to an approach that focuses equally on strategy, as it does on rolling up your sleeves to execute on the work.
  • You will translate company plans into HR initiatives that motivate employees to do their best work and feel proud to work for Paga. You will report directly to the Chief Executive Officer and will lead and build a People team to support the growing business.

Primary Responsibilities

  • Own, develop, and implement Paga’s People strategy, procedures, & policies
  • Oversee the Paga employee experience and life cycle from Talent Acquisition, Employee Engagement & Culture, Learning & Development, Total Rewards, and Organisational Design 
  • Lead talent management and acquisition initiatives that attracts, acquires and develops the best talent in the market
  • Refine and oversee performance management tools and processes, mediate performance issues when necessary and provide counsel to fellow managers
  • Work with your team to oversee the development of our total rewards philosophy that is motivating, equitable and rewards a high-performing culture 
  • Oversee and iterate on our performance review, promotion and overall growth philosophies within Paga
  • Determine where policy changes and/or new policies are necessary for our workforce in order to create a more inclusive and equitable work environment
  • Lead internal communication strategy ensuring employees have awareness and are engaged in company initiatives, programs, benefits, and practices.
  • Function as a strategic business partner and thought leader to the entire Leadership team
  • Lead by example with empathy and compassion, exhibiting exceptional emotional intelligence, communication, and influencing skills
  • Build and maintain high levels of trust and business partnership with all leaders and especially the Chief Executive Officer
  • Coach leaders and peers and model a culture where positive and constructive feedback is embraced to evolve leadership and drive company performance
  • Cultivate a culture that Paga employees are proud to be part of
  • Foster a commitment to a diverse, equitable, and inclusive climate among leaders and employees leading the way towards an inclusive, and high performing culture 
  • Develop robust equity and inclusion training and programs to support employees at all levels in the organization 
  • Use data to develop solutions to support a best-in-class employee experience that supports the happiness of the team

Knowledge and Skill Requirements
You’d be a good fit if:

  • You have 10+ years experience as a progressive People Leader.
  • Bachelor’s Degree with a minimum of a 2:1 in Human Resources, Social Sciences or in a discipline.
  • Five or more years of working in a venture-backed, fast paced environment
  • Broad and deep experience as an HR Business Partner directly supporting founders and senior leaders.
  • Strong collaborator that is capable of building and managing strong working relationships across organizational boundaries.
  • Unquestionable personal integrity, fairness, and credibility, and the ability to gain the trust of teammates at all levels.
  • Hands-on, results-driven, self-motivated, and detail-oriented with the ability to multitask and prioritize in a dynamic environment, while having fun!
  • Performance-driven leader with outstanding communication skills
  • Willingness to travel as needed.
  • Must have completed the mandatory NYSC.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: We are an equal opportunity employer and value diversity and inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices.

Developer Community Engagement Lead

Paga Nigeria

Sector: FinTech
Reports to: Software Team Lead / Software Architect

Summary

  • Our purpose at Paga is to make it simple for 1 billion people to access and use money. We do that by delivering innovative financial services to the mass market across large, underserved markets.
  • We were founded on the simple belief that the growing ubiquity of the internet and mobile phones enables us to build an ecosystem that empowers everyone to digitally send and receive money and to use simple but meaningful financial services.
  • At Paga we value above all else, Collaboration, Ownership, Results Orientation, Integrity and Innovation (CORII).  As a Developer Community Engagement Lead at Paga, you will be responsible for bringing Paga’s developer-focus APIs and tools to the developer communities in the countries where Paga operates with the goal of improving these products and their update by the developer community. This includes engaging developer groups, hosting developer-centric activities, improving Paga’s developer-focused offerings based on feedback from the community, improving Paga’s support for its developer community.

Knowledge and Skill Requirements

  • A Degree in a related discipline
  • 2+ years of continuous experience working on in a technical role engaged in delivering API-driven software solutions
  • Proven positive engagement with the developer community in the operating country
  • Ability to multitask very well

Technical Expectations:

  • Community Knowledge – Has a proven positive engagement history with the developer community in the country where s/he works. Understands the dynamics of the community and how to engage them effectively
  • Community Networking – Maintains a passion for networking with the developer community space and is able to cultivate and leverage community networks to gain and share knowledge about Paga’s offerings
  • Technical Sophistication – Understands both broad and specific nuances of third-party platform development tools (APIs, tools, widgets, libraries, SDKs)
  • Sector Sophistication – Has and cultivates a solid understanding of the financial services infrastructural elements in the country of operation
  • Technical Documentation – Has an excellent understanding of technical software documentation and presentation and can provide feedback and/or edit technical documentation to improve its usability and effectiveness
  • Customer-Centricity – If focused on the satisfaction of customers (developers) and can effectively translate that into product and service-delivery improvements in the organization.
  • Process Adherence & Development – Helps oversee process adherence across the team and contributes meaningfully to process improvement.

Non-Technical Values & Traits

  • Scope – Owns end-to-end responsibility of medium-sized or relatively complex projects including engagement with project stakeholders. Requires little supervision of day-to-day work and consults with colleagues when appropriate.
  • Initiative – Independently identifies opportunities and develops effective actions/activities to achieve the goals for the team. Independently seeks out ways to improve the system and product offerings and proposes them to the team leadership.
  • Follow Through/Scrappiness/Grit/Availability – Drives high-quality completion of their projects fairly independently with little-to-no supervision. Influences stakeholders in their areas effectively to bring solutions to life.
  • Business Impact Awareness, Pragmatism – Understands the trade-offs between technical, analytical and product goals, and strive to create solutions that satisfy all these goals. Is highly available or community engagement activities or events which are often not restricted to normal “working hours”.
  • Vision & Strategic Perspective – Engages in the strategic decision-making process and provides useful input to strategy. Consistently provides strategic context and understanding to other team members
  • Collaboration – Courteous, tactful and diplomatic. Responds positively to request for help from internal and external partners. Does his/her share of tasks. Takes on additional work, when asked, to help a colleague out. Keeps people informed of progress on key tasks.
  • Ownership & Results Orientation – Demonstrates self-motivation and initiative taking in personal and professional level. Takes decisive and accurate action to deliver value. Accepts responsibility for outcomes even when elements are not within his/her control, providing a balanced and objective explanation. Supports and encourages others to adopt a constructive attitude to the successful completion of work responsibilities. Share own successes and praise others for motivation. Motivates colleagues through their own enthusiasm and willingness to learn.
  • Integrity – IS honest without fail. Treats everyone with respect. Expresses an interest in the way people behave, recognizing the importance of attitudes and motives. Acknowledges the good work of others. Pays close attention to the needs of others.
  • Policy Adherence – Keeps up to date with rules and regulations. Applies policies, processes and procedures to daily working. Identifies and proposes solutions for improvements to ways of working.
  • Communication – Expresses ideas or facts clearly. Good written and verbal communication skills. Promotes two-way communication with others through correct interpretation of messages and appropriate responses. Communicates in a non-threatening way, shows empathy.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: We are an equal opportunity employer and value diversity and inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices.

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