PalmPay Nigeria Limited Jobs Recruitment [5 new]

Latest PalmPay Jobs Vacancies in Nigeria September, 2021

PalmPay is an Africa-focused fintech firm, launched in 2019, PalmPay is a mobile payments platform that offers a number of financial services.

PalmPay Jobs Vacancies

View Latest Jobs at PalmPay


PalmPay is an Africa-focused fintech firm, launched in 2019, PalmPay is a mobile payments platform that offers a number of financial services. PalmPay Limited, a subsidiary of Transsnet Group is a Mobile Money Operator in Nigeria. The Company is licensed by the Central Bank of Nigeria and insured by NDIC. The Company commenced operations in 2019; with core investors such Transsion Group, NetEase and Mediatek with business presence spread across the Country.

Job Title: Marketing Operations Analyst | PalmPay | Location: Lagos | Job Type: Full Time | PalmPay

Description

  • As we work to scale to become Nigeria’s #1 payments brand, we are looking for a proactive and diligent marketing operations associate who will ensure the smooth running of departmental processes and activities.
  • This associate will create and update project plans and timelines, track team and operational metrics, coordinate across multiple stakeholders and manage the key administrative tasks in the department.
  • In this role you will also have the opportunity to learn about and engage with all aspects of marketing and conduct and present research that contributes to wider team and company strategy.

Responsibilities

  • Keep track of the marketing team’s workflow through project management tools and processes
  • Create and update departmental dashboards to track key metrics and activities
  • Work with team members to document operational processes and draft and update Standard Operating Procedures as we grow
  • Handle core administrative tasks on behalf of the marketing team including the departmental expense approval workflow, spend and supplier tracking
  • Coordinate internal and external stakeholders, remind and escalate as necessary to ensure project deadlines are met
  • Work with team members to design and present monthly summary presentations on local marketing activities and KPIs to management
  • Carry out research tasks and prepare reports: evaluate tools, channels and suppliers, send and analyse customer surveys, conduct market research and competitor reviews
  • Analyse, visualise and communicate your insights using slide decks and spreadsheets
  • Get involved with departmental projects as they arise – we are a startup after all!

About You
You have:

  • A Bachelor’s Degree with a minimum 2.1 classification
  • A minimum of 1 years’ work experience, ideally working in tech startups and/or international companies
  • A good understanding of marketing related workflows and KPIs
  • Experience writing reports, creating slide decks and using spreadsheets
  • Razor-sharp attention to detail, organised and diligent by nature, with an interest in defining and improving operational processes
  • An ability to keep yourself and others on schedule and to plan with little or no supervision
  • Flexibility to accommodate emerging responsibilities and last-minute changes, but ability to push back when necessary
  • Excellent written and verbal communication skills and a natural ability to build effective and collaborative relationships.

Even better:

  • Completed a project management course or qualification
  • Experience working with project management tools such as Asana, Weekdone, Trello
  • Experience working on marketing campaigns
  • Experience working with distributed teams
  • Knowledge of the Nigerian fintech sector.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply

Job Title: Customer Relationship Manager | PalmPay | Location: Lagos | Job Type: Full Time

Job Brief

  • Palmpay Limited is looking for a Relationship Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.
  • To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.
  • Ultimately, you’ll maintain strong relationships with Palmpay’s clients to boost our brand and profits in the long-run.

Responsibilities

  • Understand customer needs and develop plans to address them
  • Identify key staff in client companies to cultivate profitable relationships
  • Resolve customer complaints quickly and effectively
  • Forward upselling and cross-selling opportunities to the sales team
  • Promote high-quality sales, supply and customer service processes
  • Aim to preserve customers and renew contracts
  • Approach potential customers to establish relationships
  • Gain solid knowledge of competitors

Requirements

  • B.Sc / B.A in Business Administration or similar field
  • Minimum of 3 years experience.
  • Proven experience as a Client Relationship Manager
  • Knowledge of customer relationship management (CRM) practices
  • Experience in sales or customer service is preferred
  • Problem-solving attitude
  • Excellent communication skills
  • Aptitude for fostering positive relationships
  • Teamwork and leadership skills
  • Customer-oriented mindset

Application Closing Date
24th August, 2021.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the mail.

Job Title: Key Account Manager | Location: Lagos | Job Type: Full Time | PlamPay

Job Brief

  • Palmpay is looking for a skilled Key Account Manager to oversee the relationships of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.
  • The ideal candidate will be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote Palmpay’s solutions and achieve mutual satisfaction.
  • The goal is to contribute in sustaining and growing our business to achieve long-term success.

Responsibilities

  • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
  • Acquire a thorough understanding of key customer needs and requirements
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Ensure the correct products and services are delivered to customers in a timely manner
  • Serve as the link of communication between key customers and internal teams
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Play an integral part in generating new sales that will turn into long-lasting relationships
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Requirements

  • B.Sc / B.A in Business Administration, sales or relevant field
  • Minimum of 3 years experience.
  • Proven experience as key account manager
  • Experience in sales and providing solutions based on customer needs
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
  • Excellent organizational skills
  • Ability in problem-solving and negotiation.

Application Closing Date
24th August, 2021.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Job Title: POS Aggregator | Location: Lagos | Job Type: Full Time | Palmpay

Job Description

  • Identification and onboarding of new aggregators of other platforms
  • Monitoring of all aggregators and their sub-Agents performances
  • Engagement of aggregators to ensure resolution of issues, complaints and follow through to ensure that issues are resolved urgently
  • Terminal Management- Ensure that terminals are deployed to the right aggregators with the highest potential for viability- Follow through on terminal deployment to ensure that only the right agents have terminals and terminals are put to use as soon as they are deployed to aggregators
  • Engagement of new ‘orphaned’ aggregators as soon as they are set up to ensure they are mapped to an aggregator manager weekly.
  • Leverage WhatsApp groups to share updates, learning tips, and new product offerings to aggregators

Qualification

  • Minimum of B.Sc in related fields

Skills Required:

  • Must have Sales experience of 3 years and above
  • Good communication and selling skills
  • Ability to manage a team.
  • Banking experience selling or managing POS agency
  • Must have a good network of POS agents across Lagos

Application Closing Date
24th August, 2021.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the mail.