Patricia Jobs Recruitment [5 new positions]

Latest jobs vacancies at Patricia Technologies Limited July 2022.


Patricia is an alternative payment solutions company that facilitates the easy use of cryptocurrencies for everyday transactions. By harnessing the intrinsic power of Blockchain technology, Patricia is set to make Crypto easy for mankind, hereby creating a new and sustainable path for the present and future generations.

We’re a bunch of misfits who believe that crypto can be simplified into its easiest form. Together, we have created a really interesting place to work. From our lollipop moments to our ambiance and work ethics that encourage growth, Patricia has the best company culture style in Africa.

Patricia Jobs Recruitment



 July 2022. Customer Service Representative

Job Title: Customer Service Representative | Patricia Technologies Limited | Location: Lekki / Ajah, Lagos | Employment Type: Full-time

Responsibilities

  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Meet personal/customer service team sales targets and email handling quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts.
  • Follow communication procedures, guidelines and policies.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support at all times.

Requirements

  • Degree in any relevant field.
  • Minimum of 2 years’ experience working as a customer service representative.
  • Familiarity with CRM systems and practices.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Candidate must be residing around Lekki/Ajah axis.

Application Closing Date
17th March, 2022.

Method of Application
Interested and qualified candidates should send their Resume to: [email protected] using the Job Title as the subject of the mail.

Email Marketing Manager

Location: Lagos
Employment Type: Full-time

Responsibilities

  • Manage overall email marketing strategy
  • Create various email lists and campaigns
  • Create and design various CTAs and email templates
  • Test every campaign success
  • Develop and present reports on a weekly basis
  • Develop a lead generation strategy
  • Create smart email lists
  • Increase email subscriptions
  • Analyze data to get smart insights
  • Suggest methods for improvements
  • Segment lists based on behaviors like past email engagement and website interactions
  • Develop documentation and road maps for processes, A/B tests, and promotions that succeed through email.

Requirements

  • Degree in marketing or related field
  • 2+ years relevant experience
  • Past experience with email marketing, lead nurturing, marketing automation, and/or web analytics
  • Proficient using marketing automation technology
  • Knowledge of latest digital marketing trends
  • Experience with email automation tools
  • Sense of ownership and pride in your performance and its impact on company’s success
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills.

Application Closing Date
21st March, 2022.

How to Apply
Interested and qualified candidates should send their Resumes to: [email protected] using the Job Title as the subject of the mail.

Community Manager



Location: Lagos
Employment Type: Full-time

Job Summary

  • As a Community Manager you’ll be providing management to our social media community presence, by supporting communications on various social platforms, you will ensure that content published meets brand guidelines and overall communication style.
  • You will also monitor social media channels to build a community of followers, handle support questions, and increase engagement.

Job Expectations

  • Set and implement social media and communication campaigns to align with marketing strategies
  • Provide engaging text, image and video content for all social media and professional accounts
  • Respond to comments and customer queries in a timely manner
  • Organize and participate in events to build community and boost brand awareness
  • Coordinate with Marketing, PR and Communications teams to ensure brand consistency
  • Liaise with Development and Sales departments to stay updated on new products and features
  • Build relationships with customers, potential customers, industry professionals and journalists
  • Monitor, track and report on feedback and online reviews
  • Stay up-to-date with digital technology trends.

Job Requirements

  • B.Sc Degree in Marketing or relevant field
  • 2 – 5 years work experience
  • Proven work experience as a community manager or similar role
  • Experience planning and leading community initiatives
  • Ability to identify and track relevant community KPIs
  • Excellent verbal communication skills
  • Excellent writing skills
  • Excellent interpersonal and presentations skills
  • Hands on experience with social media management
  • Ability to interpret website traffic
  • Knowledge of online marketing
  • Attention to detail, critical-thinker and a problem-solver.

Application Closing Date
18th March, 2022.

How to Apply
Interested and qualified candidates should send their Resumes to: [email protected] using the Job Title as the subject of the mail.

Content Writer


Location: Lagos
Employment Type: Full-time

Job Description

  • Develop comprehensive documentation that meets organizational standards
  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
  • Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
  • Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
  • Evaluate current content and develop innovative approaches for improvement
  • Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
  • Independently gather information from subject matter experts to develop, organize, and write procedure manuals and process documentation
  • Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
  • Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.

Job Requirements

  • Bachelor’s Degree in related field
  • 2 – 4 years industry experience as an effective content writer
  • Proven ability to quickly learn and understand complex topics
  • Previous experience writing documentation and procedural materials for multiple audiences
  • Superior written and verbal communication skills, with a keen eye for detail
  • Proven ability to handle multiple projects simultaneously, with an eye for prioritization
  • Previous software development experience.

Application Closing Date
15th March, 2022.

Method of Application
Interested and qualified candidates should forward their Resume to: [email protected] using the Job Title as the subject of the mail.

2D / 3D Motion Graphics Designer


Location: Lagos
Employment Type: Full-time

Job Responsibilities

  • Create highly engaging complex animations for a diverse array of media including smartphones, tablets and the web.
  • Work with illustrators, designers and instructional designers to understand the project scope and objectives.
  • Assist in the creation of animation storyboards.
  • Prepare conceptual layouts for the motion graphic project.
  • Participate in brainstorming sessions to share new design perspectives and ideas.
  • Provide accurate time estimates for each part of the process.
  • Assist in selecting appropriate audio, graphic and animation styles for the project.
  • Encoding, converting and editing videos and adding effects/elements to enhance motion graphics.
  • Support the design and illustration team with photo editing, bespoke illustration and icon design.
  • Responsible for training and developing others in the use of animation software.
  • Keeping abreast of advancements in animation as well as new technologies and techniques, contemporary trends in production design and popular music to deliver cutting edge work.

Job Requirements

  • Candidates should possess a Bachelor’s Degree with 2 – 4 years work experience.
  • Strong interpersonal and communication skills
  • Ability to comprehend and uphold brand style guidelines, producing
  • Ability to solve an array of challenges through visual design
  • Must be able to mediate creative problems to arrive at the best solution
  • Manage time effectively, ability to multi-task and meet deadlines
  • Detail-oriented individual who reviews his/her work carefully, quality control is key
  • Self-starter with the ability to work independently and collaborate with a team

Application Closing Date
15th March, 2022.

Method of Application
Interested and qualified candidates should forward their Resume to: [email protected] using the Job Title as the subject of the mail.

Digital Marketer



Location: Lagos
Employment Type: Full-time

Job Responsibilities

  • Creating strategies to increase online traffic to the organization’s website.
  • Strategically run paid adverts to develop excellent and seamless services for all brands.
  • Review content calendar
  • Excellently drive content with other teammates.
  • Head content marketing, influence content marketing, digital marketing, and email marketing.
  • Tracking the conversions and improving the percentages and numbers
  • Taking care of everything from SEO, SEM to Social Media Marketing
  • Creating Social Media Marketing strategies to create a brand name in social media and raise awareness
  • Improving the user experience on the company’s website (Includes design, content and usability)
  • Collecting and Evaluating customer feedback data
  • Evaluating competitor’s Digital Marketing strategies and creating plans to overtake

Job Requirements

  • Degree in Marketing or any related field
  • Proven working experience in digital marketing
  • Demonstrable experience managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
  • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
  • Experience in optimizing landing pages and user funnels
  • Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
  • Working knowledge of ad serving tools (e.g., DART, Atlas)
  • Experience in setting up and optimizing Google Adwords campaigns
  • Strong analytical skills and data-driven thinking
  • Up-to-date with the latest trends and best practices in online marketing and measurement

Application Closing Date
29th March, 2022.

Method of Application
Interested and qualified candidates should forward their Resume to: [email protected] using the Job Title as the subject of the mail.