Performance and Insight Manager at the British Council


Performance and Insight Manager (West Africa Cluster OR South Africa (Cameroon, Ghana, Nigeria, Senegal, Sierra Leone or South Africa)

The British Council SSA has an exciting opportunity for a Performance and Insight Manager (West Africa Cluster OR South) West Africa Cluster (Cameroon, Ghana, Nigeria, Senegal Sierra Leone or South Africa to be based in one of the countries.

The Role:

Performance and Insight Manager (West Africa Cluster OR South)

Role Purpose:

This role is responsible for the collection and analysis of key local intelligence (customer, competitor and market). In addition, this role is responsible for the gathering of marketing performance (inc ROI) in accordance with corporate marketing performance standards/templates.

This role will require strong working relationships with the wider Marketing and business delivery team (e.g. Teaching Center and Exams Managers) to ensure that insight & intelligence is shared and fed into the wider business planning process.

Role Requirements:

  • English proficiency
  • First degree or 2 years of relevant experience
  • Experience in managing and commissioning market insight and analytics projects and initiatives 
  • Demonstrable experience in providing expert advice and guidance on market insights and analytics 
  • CIM Professional Marketing Competencies

Please refer to the role profile for a full list of the role responsibilities/accountabilities and person specification. Please follow the links for relevant document to support your application:  

Performance and Insight Manager (West Africa Cluster OR South).pdf

British Council Behaviors.pdf

British Council Core Skills.pdf

Closing date for applications is 27 March 2020 (23:59 UK time)

In your application form, please clearly explain how you meet the essential and desirable skills, qualification and experience criteria mentioned in the person specification section of the role profile. This will help us determine your fit for the role and increase your application’s chances of success.

About us:

The British Council is the UK’s international organisation for cultural relations and educational opportunities.  We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.

We work in over 100 countries across the world in the fields of arts and culture, English language, education and civil society.  Each year we reach over 20 million people face to face and more than 500 million people online, via broadcasts and publications.

Our Equality Commitment:

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies.

The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. In line with the British Council’s Child Protection policy, any appointment is contingent on thorough checks.

Click here to apply


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