Latest R-Jolad Hospital job recruitment

R-Jolad Plus is a Multi Specialistr care provider offeriing a wide range of specialist services using some of the latest technologies to produce the best clinical outcomes for their patients, sister Hospital R-Jolad Hospital limited, a leading private healthcare providers in Nigeria  and West – Africa.

R-Jolad Hospital Recruitment in Nigeria

Executive Assistant to the Medical Director at R-Jolad Hospital

December 7, 2022 

R-Jolad Hospital Job Title: Executive Assistant to the Medical Director Location: LagosJob type: Full-time Job Description The executive assistant serves as a non-clinical chief of staff to the Medical Director. The… Read more here

Patients Operations Supervisor

Location: Lagos
Job type: Full-time

Job Description

• Coordinates and oversees activities of the front desk across R-Jolad Hospital Locations (Standard, Plus, Agege, Isolo, Bawala).
• Ensures coordination and transfer of patients between OPD sections and to the wards for admissions.
• Reporting on activities and coordinating collection of feedback.
• Liaising with HMOs and Retainers on behalf of patients and managing appointments.
• Monitors and improve patient waiting time in all hospital locations.
• Improved efficiency within the processes.
• Monitors the shift roasters to ensure adequate provision of staff across all locations at every time.
• Provides compassionate, effective and efficient delivery of high-quality experiences for patients.

Objectives

• Lead the front desk teams across all locations to resolve key issues and escalate more problematic issues to the immediate Supervisor.
• Work harmoniously with other members of staff including the Head of Nursing, Head of Operations, Pharmacist and Lab Scientist
• Support the Consultant Physicians in their role as direct clinical leaders in their respective practices.

Responsibilities

• Designs processes to ensure pre-shift meetings hold at all front desk departments across all locations and follow us with all necessary feedback.
• Coordinates the systems of daily lightning rounds across all patients’ touchpoints in the GOPD and affiliated areas to ascertain the level of readiness and issues so they can be addressed quickly.
• Ensures adequate staff coverage in readiness for the day’s work in all the patient’s touchpoints.
• Reviews appointment bookings and ensures patients scheduled for appointments are well organized.
• Maintains a serene and organized ambience around the reception.
• Displays empathy and understanding in the management of patients and relatives.
• Inducts and trains all new intakes for the front desk unit.
• Monitors and ensures the front desk comply with the hospital’s stated policies.
• Monitors front desk staff performance, encourage improvements and recommend changes as appropriate.
• Ensures that patient confidentiality is maintained among the team and with the clinicians.
• Coordinates the staff to ensure prompt service to the patients and encourages welcoming dispositions at the desk at all times.
• Reviews end-of-shift reports at the close of shift for handover to next shift.
• Escalates any facility defect that can affect patients’ comfort in the waiting areas.
• Monitors waiting times of patients and find ways to shorten the times.
• Executes other tasks assigned by the Head of Operations or other direct Superior.

Qualifications

• Bachelor’s or Master’s in a business-oriented, or any relevant field.
• 5 – 8 years’ experience in retail banking operations or telecoms
• Demonstrated Leadership skills.

Core Working Relationships / Key Stakeholders:
Internal on-site:

• Doctors, Nurses (Triage & Emergency), Pharmacists, Specialists, Billing Officers, Porters, Cleaners and Security personnel.

External:

• Patients, locum consultants.

Competencies:

• Understanding of the retail and hospital environment.
• Leadership Skills – Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
• Ability to work in a fast-paced hospital environment.
• Empathy
• Strong organizational skills and attention to detail.
• Good communication skills – Strong verbal and written communication skills.
• Computer Skills – Tech savvy with computers, EMR systems, other third-party solutions & Microsoft office tools.
• Confidentiality – Maintain patient, team member and employer confidentiality.
• Customer Service Oriented – friendly, cheerful and helpful to patients and others. Ability to meet patients’ and others’ needs while following office policies and procedures.
• Flexibility – Ability to adapt easily to changing conditions and work responsibilities, open and able to work in multi-location environments
• Good time management and punctuality
• Ability to maintain a balance of Tolerance and patience
• A team player with a positive mindset
• Good Relationship Management skills
• Ability to innovate and assist in the building of new value-adding platforms.

Deliverables:

• Coordinates submission of daily reports on the management of the Clinic
• Bi-weekly meetings of all team leads
• Monthly data report on the unit.

Work Environment:

• Fast-paced environment with occasional high-pressure or emergent situations
• Work hours subject to office needs to ensure coverage during all hours of operation
• Possible exposure to infectious specimens, communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a hospital environment
• Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public.

Physical Demands:

• Frequent sitting, standing, walking and speaking
• Occasional reaching, bending and stooping.
• Frequent use of computer, keyboard and phone.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• R-Jolad Hospital has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the team member’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities.
• Additional functions and requirements may be assigned by supervisors, managers, directors or officers as deemed appropriate.
• This document does not represent a contract of employment, and R-Jolad Hospital reserves the right to change this job description and/or assign tasks for the team member to perform, as R-Jolad Hospital may deem appropriate.

Procurement Manager

Location: Lagos
Job type: Full-time

Job Description

• The Procurement Manager is responsible for making sure that the hospital company has all the supplies needed for operations.
• The procurement manager’s responsibilities include strategizing to find cost-effective deals for the business and discovering the best ways to optimize procurement expenses so that the company can invest in growth.
• The successful candidate will be a supply chain and logistics expert who will specialize in implementing cost-effective purchases of all goods and services, as required by the company.

Core Functions / Responsibilities
Procurement process optimization:

• Discover suppliers with competitive pricing and initiate business and organization partnerships.
• Track and report key functional metrics to reduce expenses and improve effectiveness
• Perform risk management for supply contracts and agreements
• Control spending and build a culture of long-term savings on procurement costs
• Carry out Supplier evaluation and selection

Inventory management:

• Develops and maintains inventory databases for supplies and materials used.
• Approve the ordering of necessary goods and services
• Finalize purchase details of orders and deliveries
• Reviews purchase orders and contracts for compliance with company and departmental policies.
• Communicates with suppliers to resolve problems that may arise regarding delivery, quality, price, or conditions of sale.
• Oversee the ordering, storing, and distributing processes of an organization’s products
• Control inventory flow by using protocols that help avoid loss mitigation when necessary so supplies can be tracked effectively while also analyzing how much stock should actually exist at any one time in order to prevent under-reporting or overcounting.

Profile

• Candidates should possess a B.Sc Degree in a Social Science-related discipline plus Professional Qualification (ICAN, PMP, ACCA, CPA)
• Minimum of 8 years of procurement experience.
• Intermediate knowledge of MS Office suite.
• Capacity to work long hours, under pressure and with less supervision
• Exceptionally well-organized with an aptitude for data
• Able to generate budgets and reports.
• Strong presentation skills, able to explain concepts concisely and accurately.
• Creative thinking skills and ability to solve problems.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Consultant – Internal Medicine Physician

Location: Lagos
Job type: Full-time

Job Description

• The consultant has both clinical and administrative responsibilities at R-Jolad. The consultant must be a specialist in the medical field.
• The Consultant is expected to lead the development and enhancement of their respective department within the R-Jolad system at all locations and drive improvements in clinical service delivery, education and training in accordance with the vision of R-Jolad.

Administrative Responsibilities:

• Responsible for clinical education in the department and support outmanship and residency programmes. The consultant must help drive the training of junior staff and maintain oversight of clinical standards to ensure international guidelines and standards are met.
• Oversight of department clinical lectures for Learning Fridays and review of M&M cases for presentation
• Assistance in recruiting doctors and review of the monthly departmental schedules prepared by the patient care experience team
• Prepare an addendum, report or note as a departmental response documenting changes or responses effected following identified M&M cases or bad outcomes and the outcome of clinical investigations. In cases where the consultant was the managing consultant in an M&M case, the HOD should designate a colleague of equal stature to review the case in their stead.
• Make requisition as needed for equipment and supplies through appropriate channels using R-Jolad supplies and procurement ·
• Responsible for achieving benchmarks set for productivity and patient volume
• Responsible for chart audits within the department of junior staff
• May be required to stand in for the HOD as needed.

Clinical Responsibilities:

• Remain up to date on standard clinical practice in the relevant speciality
• Lead grief and bereavement outreach to patients and families who experience bad outcomes such as significant morbidity or death. Feedback to the medical director is expected within one week of such outreach. In cases where the consultant is not available to lead this function, can be delegated to another physician within the department.
• Be present for M&M presentations featuring cases from their department
• Review and approve relevant medical reports regarding significant outcomes prior to submission to the medical director and management
• Responsible for weekly ward rounds and specialist consultation clinics in the GOPD.

Deliverables
These are to be submitted to the HOD or medical director as applicable:

• Summary report after grief and bereavement counselling within the department within one week of occurrence
• Reviewed medical summary report following a contested death or outcome no more than seven days after its occurrence. This can be written by the managing consultant or a designee but must be reviewed by the HOD
• Report of weekly review of documentation on the first Thursday of the following month referencing the preceding month.

Requirements

• Candidates must be specialists in the medical field with relevant work experience.

Key Skills:

• Good time management and punctuality
• The ability to build a rapport with patients from a variety of backgrounds and communicate with their relatives and caregivers
• Tolerance and patience
• Good physical health
• Interpersonal skills
• A team player with a positive mindset.

Core Working Relationships / Key Stakeholders:

• Internal: Medical director, doctors including consultants and medical officers, Nurses, pharmacists, clinical administration team, front desk officers, patient care representatives, lab and pharmacy personnel, HSE team, COO, CEO and HR
• External Patients, locums consultants.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online