Retail Sales / Customer Service Officer at Lorache Consulting – 10 Slots

Job Title: Retail Sales / Customer Service Officer | Locations: Surulere, Lekki, Ikeja & Ogudu – Lagos | Lorache Consulting
Slots: 10

Lorache Consulting Limited – Our client is into Sales & Distribution of Computing and Lifestyle products (Home & Office Electronic Appliances). We have our physical stores strategically located in the hearts of Lagos Mainland & Island.

Job Brief

  • This primarily role of this job is to provide excellent customer service and meet sales quotas for the Store.
  • You will identify client needs, present and answer questions about our products and services and recommend first hand solutions.
  • A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
  • Ultimately, the job holder will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities
Responsibilities are but not limited to:

Sales & Marketing:

  • Professionally aid customers in making informed choice of products to purchase using superior product knowledge.
  • Meet established Branch Monthly Sales target by selling products and after sales services
  • Identify idle products (i.e. products that had been in stock for over 3 months) in the branch and ensure they are pushed out.
  • Maintain a clean environment within and around the Store Premises.

Inventory Management:

  • Ensure good and proper assortment and display of products at the store
  • Partake in stock count exercise with the internal and external auditors

Reporting:

  • Prepare and forward daily activity report to all applicable parties
  • Send daily facility report as directed by Admin.

Customer Service Management:

  • Carry out all duties as it relates to Customer’s engagement end to end
  • Carry other any other duties assigned to you.

Qualifications

  • Candidates should possess a Bachelor’s degree with 2 – 5 years work experience.

Application Closing Date
26th March, 2021.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the “Job Title” as the subject of the email.