Rigo Microfinance Bank Jobs Recruitment [4 new vacancies]

Latest Rigo Microfinance Bank Jobs and Recruitment  May, 2022

We deliver unequalled financial services through well trained and friendly workforce; helping individuals meet their financial goals and supporting micro, small and medium enterprises to grow.

Rigo Microfinance Bank Limited – We deliver unequalled financial services through well trained and friendly workforce; helping individuals meet their financial goals and supporting micro, small and medium enterprises to grow.

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Jobs at Rigo Microfinance Bank

  May 2022. Graduate Trainee

Rigo Microfinance Bank Limited | Job Title: Graduate Trainee | Location: Lagos

Job Responsibilities

  • Recommending new policies, approaches, and procedures.
  • Assisting with Planning individual audits, defining internal audit objectives and preparing audit plans
  • Assisting with Completing on-site business audits, evaluating the effectiveness of controls and writing up reports.
  • Contributing to the overall development of the Bank’s internal audit function
  • Preparing work papers and financial reports to support the findings and conclusions and making recommendations for improvement where necessary.
  • Following up on actions arising from audit assignments as required and preparing status reports in that regard.
  •  Account reconcilations
  • Performing ad hoc projects as required.
  • Identifying ways in which the Bank can deliver better value for money and improve the services used
  • Challenging current working practices and finding ways to improve internal risk controls
  • Proactively evaluating risks and internal controls against changing trends and market and economic conditions

Requirements

  • Candidate MUST live in Ibeju-lekki environs. Specific locations include Ajah, Sangotedo, Awoyaya and Lakowe.
  • Good project management and team working abilities.
  • Commitment to gaining professional qualifications and ongoing self-development.

Application Closing Date
31st March, 2022.

How to Apply
Interested and qualified candidates should forward their CV to: [email protected] using the Position as the subject of the email.

Human Resources Officer

Location: Lagos | Rigo Microfinance Bank

Job Responsibilities

  • You are responsible for ensuring that the overall administration, coordination, and evaluation of human resources plans and programs.
  • In addition, you will be responsible for creating social media campaigns and the day-to-day management of the company’s social media properties, to maintain a vibrant social media presence in line with RIGO Microfinance Bank brand.
  • Your job responsibilities include:
  • Developing and administering human resources plans and procedures in line with RIGO Microfinance bank objectives
  • Planning, organizing, and controlling the activities and actions of the HR department
  • Contributing to the development of HR department goals, objectives, and systems
  • Champion the banks IT Strategy and ensure implementation in line with regulatory requirement.

These responsibilities involve achieving the following tasks:

  • Implementing and revising a company’s compensation program
  • Creating and revising job descriptions
  • Conducting annual salary surveys
  • Developing, analyzing, and updating the company’s salary budget
  • Developing, analyzing and updating the company’s evaluation program
  • Developing, revising, and recommending employee policies and procedures
  • Maintaining and revising the company’s handbook on policies and procedures
  • Performing benefits administration
  • Maintaining affirmative action programs
  • Overseeing recruitment efforts for all employees, including writing and placing job ads
  • Conducting new employee orientations and employee relations counseling.
  • Seek staff and board training needs and develop a suitable training plan.
  • Overseeing exit interviews.
  • Maintaining department records and reports
  • Participating in administrative staff meetings
  • Maintaining company directory and other organizational charts
  • Recommending new policies, approaches, and procedures.

Application Closing Date
31st March, 2022.

How to Apply
Interested and qualified candidates should forward their CV to: [email protected] using the Position as the subject of the email.

Reconciliation Officer


Job Title: Reconciliation Officer
| Rigo Microfinance Bank | Location: Lagos

Responsibilities

  • The Reconciliaton officer is responsible for the financial reconciliation management of the organization and financial reporting for the organization.
  • Reconciling payments to ensure the accounting system reflects the correct transactions
  • General ledger reconciliations
  • Account reconciliations such as bank, inventory control, clearing, billings etc.
  • Issue receipts to customers on receipt of payments
  • Performing daily financial transactions such as verifying, calculating and posting accounts receivable data
  • Supporting the month end process
  • Generating month end reports
  • Assist in playing a key role in the formulation of the business’s strategy
  • Managing relationships with Investors and the banks treasury bill obligation (where applicable)
  • Assisting with managing and overseeing the company’s financial systems
  • Overseeing commercial decision making from tender analysis, margin analysis, pricing analysis etc.
  • Advising and implementing best practice methods to increase revenue and reduce costs. 

Requirements

  • Candidates should possess relevant qualifications.
  • Candidates must reside within Ibeju-lekki environs. Specific locations include Ajah, Sangotedo, Awoyaya and Lakowe.

Application Closing Date
25th April, 2022.

Method of Application
Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of the mail.

Head of Operations

| Rigo Microfinance Bank | Location: Lagos

Responsibilities

  • Establish and review key operational risk indicators/key control standards and formulate action plans to minimize the Bank’s exposure to fraud and losses.
  • Manage the Bank’s operational risk exposure by supporting the Business to identify areas of operational risk exposure and by developing and implementing corrective action.
  • Design, develop and keep updated the Banks’ Operations Manual and ensure compliance to all operational guidelines, processes and procedures.
  • Responsible for re-engineering business processes to improve customer service, cost effectiveness and controls.
  • Ensure compliance with Regulatory requirements relating to Banking Operations.
  • Ensure that effective documentation is in place, in the form of user guides and implement operational improvements to reduce operational costs, tighten controls to improve service quality and customer service.
  • Manage the Banking Operations Department (staff and budget).
  • Central Operations – Account Services, Clearings, Payments, Cash Management and Reconciliation
  • Card Operations – Account Services, Chargeback & Fraud & Reconciliation of the Bank’s debit card activities
  • Treasury Operations – Money Market and Derivative Products, FI Transaction activity and 3rd Party Funds / Investment processing
  • Credit Operations – Loan sanction fulfillment, & administration distribution (Retail, Business, Commercial and Corporate and Institutional segments)
  • whilst ensuring the identification and management of underlying operational risks.
  • Special Product management. All specially designed product to address transfers of fund, Deposit and risk asset.
  • Any other activity as may be assigned by the MD/CEO.

Requirements

  • Detailed knowledge of Banking procedures and policy principles at all levels.
  • Ability to translate local regulatory requirements into thorough knowledge of Operational routine in Banks.
  • Thorough knowledge of Cash Management, Account Services, Clearing and Payment functions.
  • Extensive knowledge of Treasury Operations and Electronic Banking.
  • Understanding and application of Best Practice in all areas of Operational Banking with ability to drive efficiency and effectiveness
  • Analytical and practical understanding of workflow, capacity planning / optimization and process implementation.
  • Ability to recognize problems and apply Risk Management techniques to address them.
  • Ability to plan & prepare the strategy and annual budget requirements for the operational environment.
  • Strong planning, organizational and time management abilities.
  • Strong Leadership, team management, developing and mentoring.
  • Metrics driven mindset.
  • High level influencing and interpersonal skills.
  • Relationship building, negotiation, problem solving and trouble shooting.
  • Ability to multitask, cross knowledge of entire banking activities to work outside your comfort.
  • Ability to proactively identify roles requiring attention.
  • Applicant most reside within Ibeju-lekki environs. Specific locations include Ajah, Sangotedo, Awoyaya and Lakowe.

Application Closing Date
25th April, 2022.

How to Apply
Interested and qualified candidates should forward their CV to: [email protected] using the Position as the subject of the email.

Sales Officer

Location: Lagos

Job Purpose

  • This role would require a hunger to chase and close new business from cold calls and inbound warm leads. You are expected to be ambitious to help us expand our clients.
  • You will be the front of the company and will have the dedication to create and apply an effective sales strategy.
  • The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Responsibilities

  • Contacting potential clients to establish rapport and arrange meetings.
  • Researching organizations and individuals to find new opportunities.
  • Increasing the value of current customers while attracting new ones.
  • Attending conferences, meetings, and industry events.
  • Developing goals for the development team and business growth and ensuring they are met.
  • Training personnel and helping team members develop their skills.
  • Develop a growth strategy focused both on financial gain and customer satisfaction.
  • Conduct research to identify new markets and customer needs.
  • Arrange business meetings with prospective clients.
  • Promote the company’s products/services addressing or predicting clients’ objectives.
  • Prepare sales contracts ensuring adherence to law-established rules and guidelines.
  • Build long-term relationships with new and existing customers.
  • Identify new business opportunities – including new markets, growth areas, trends, customers, products and services.
  • Understand the needs of your customers and be able to respond effectively with a plan of how to meet these.
  • Think strategically – seeing the bigger picture and setting aims and objectives in order to develop and improve the business
  • Work strategically – carrying out necessary planning in order to implement operational changes
  • Have a good understanding of the businesses’ products or services and be able to advise others about them.
  • Loan Disbursement and Effective collection of all loans disbursed by self
  • Recovery of bad loans were applicable.
  • Savings Mobilization.
  • Keeping abreast of trends and changes in the business world.
  • Inform leads and customers of current promotions and discounts
  • Maintain positive business and customer relationships in the effort to extend customer lifetime value
  • Develop strategies for more effective sales, both individually and as part of a team
  • Self-improve continuously by way of experience and manager feedback

Requirements

  • Should possess relevant qualifications
  • Candidate MUST live in Ibeju-lekki environs. Specific locations include Ajah, Sangotedo, Awoyaya and Lakowe.

Application Closing Date
30th March, 2022.

How to Apply
Interested and qualified candidates should forward their CV to: [email protected] using the Position as the subject of the email.

Customer Service Officer

Rigo Microfinance Bank Limited | Location: Lagos

Job Purpose

  • As the Customer service representatives, you would be required to assist customers with determining who they would need to speak to within the bank, you are to assist customers to fill out banking forms before approaching a teller.

Responsibilities

  • Answer questions about account types and banking products, such as loan enquiries and credit cards.
  • Check on the status of customer accounts and track payments when necessary.
  • Review and explain account charges and any changes.
  • Assist banking customers who are victims of fraud, theft, or identity theft with de-activation and activation processes as applicable.
  • Help request for ATM cards and assist with activation and
  • Assist customers with replacing lost or stolen credit or debit cards
  • Provide splendid customer services to customers in a friendly and courteous manner at all times
  • Have sufficient knowledge about the banking products and services and respond to all inquiries accordingly
  • Improve customers’ banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay
  • Ensure that all the bank’s policies and procedures, code of conduct, and regulatory guidelines are strictly complied within the process of discharging duties
  • Inform and suggest new banking products to customers
  • Provide information to customers on their account status and account balances
  • Open new bank accounts according to laid down rules and guidelines
  • Suggest effective ways through which the bank can promote its products and services and increase customer satisfaction
  • Provide assistance to all other members of staff in other departments of the bank by liaising with them through healthy interactions
  • Participate in marketing and awareness campaigns in the bank to create an enlarged customer base
  • Establish and promote cordial relationship with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction
  • Ensure that customers’ confidential information is properly protected and only used for official purposes
  • Be involved in performing some financial related and marketing transactions
  • Channel complex customer complaints and challenges to the right quarters for effective resolution
  • Continuously update skills by participating in professional training, going for courses as instructed by management, and being willing to contribute acquired knowledge to the development of the back.

Application Closing Date
10th March, 2022.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Note: Applicants must reside within Ibeju-lekki environs. Specific locations include Ajah, Sangotedo, Awoyaya, and Lakowe.

 Head of Business

Location: Lagos

Job Purpose

  • This role would require a hunger to chase and close new business from cold calls and inbound warm leads.
  • You are expected to be ambitious to help us expand our clientele.
  • You will be the front of the company and will have the dedication to create and apply an effective sales strategy.
  • The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Responsibilities

  • Contacting potential clients to establish rapport and arrange meetings.
  • Planning and overseeing new marketing initiatives.
  • Researching organizations and individuals to find new opportunities.
  • Increasing the value of current customers while attracting new ones.
  • Attending conferences, meetings, and industry events.
  • Developing quotes and proposals for clients.
  • Developing goals for the development team and business growth and ensuring they are met.
  • Training personnel and helping team members develop their skills.
  • Develop a growth strategy focused both on financial gain and customer satisfaction
  • Conduct research to identify new markets and customer needs
  • Arrange business meetings with prospective clients.
  • Promote the company’s products/services addressing or predicting clients’ objectives.
  • Prepare sales contracts ensuring adherence to law-established rules and guidelines.
  • Build long-term relationships with new and existing customers.
  • Develop entry-level staff into valuable sales people.
  • Identify new business opportunities – including new markets, growth areas, trends, customers, products and services.
  • Seek out the appropriate contact in an organization
  • Understand the needs of your customers and be able to respond effectively with a plan of how to meet these
  • Think strategically – seeing the bigger picture and setting aims and objectives in order to develop and improve the business
  • Work strategically – carrying out necessary planning in order to implement operational changes
  • Have a good understanding of the businesses’ products or services and be able to advise others about them.
  • Discuss promotional strategy and activities with the marketing department
  • Liaise with the finance team, warehousing and logistics departments as appropriate
  • Seek ways of improving the way the business operates.
  • Attend seminars, conferences and events where appropriate
  • Keep abreast of trends and changes in the business world.

Application Closing Date
10th March, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.