Sales Administrator at Ades

Title: Sales Administrator | Ades | Location: Oyo

Ades was incorporated in 2004 and has been trading in the Royal Borough of Greenwich since then. Firstly as distributors of dried and smoked fish, and in 2006 the company expanded into selling catering supplies before opening the Cash & Carry in 2007. The company is managed by a dedicated team with extensive experience in the food industry and has maintained an excellent reputation in the industry over many years.

Our aim is to make top quality African and Caribbean foods and drinks accessible and affordable to consumers in and around London, the United Kingdom and in the EU.

Duties / Description

  • Answering customer enquiries over the phone and by email
  • Registering new customers and informing them when registration is completed
  • Updating the wholesale price list
  • Checking for stock availability
  • Receiving and processing purchase orders efficiently and accurately
  • Preparing sales invoices and other paperwork
  • Checking prices and stock balance
  • Identifying new products to add to those on offer, and communicating special offers to customers
  • Expediting orders through internal liaison
  • Verifying orders, including customers’ personal information and payment details.
  • Contacting customers by phone or email to answer queries and obtain missing information.
  • Liaising with the warehouse and the transport dept. to arrange delivery of specific orders
  • Booking of pallet collection with the transport company
  • Providing after-sales support
  • Directing customers’ feedback to relevant departments and managers
  • Liaising with the Account dept. and Inventory control to complete transactions
  • Maintaining and updating sales and customer records
  • Preparing sales reports
  • Updating customer records
  • Sending re-order level and delivery alerts
  • Preparing sales and credit control letters/reports
  • General administrative tasks
  • Other duties as specified


  • BSc. / HND in Business Administration or any related field
  • Minimum of 2 years working experience of sales in FMCG
  • Previous experience in sales administration, or a similar role
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Excellent written and verbal communication skills.

Essential Skills:

  • Exceptional communication and organisational skills
  • Proven ability to work within a cross-departmental team
  • Ability to sell a wide range of products
  • Possess cultural awareness and sensitivity
  • Demonstration of sound work ethics
  • Advanced knowledge of administrative record-keeping
  • Familiarity with sales reports and sales records
  • Exceptional interpersonal and customer service skills
  • Proven ability to work within a cross-departmental team
  • Basic I.T. and MailChimp skills

Application Closing Date
16th August, 2020.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the ” Title” as the subject of the email.