Title: Service Management Intern | MainOne Cable | Location: Lagos
Minimum years of Experience: -0
The Service Management Intern will be responsible for:
- Monitoring and reporting service levels in line with customer contracts
- Managing (minimal) assigned accounts and relationships to ensure customer retention and increased network utilization.
- Taking on delegated tasks carried out by the Unit such as post provisioned survey coordination, payment follow up coordination for flagged unit accounts, to some extent Enquiry follow through and reporting.
Qualifications, Skills & Competencies
- Good in Microsoft Excel and Word
- Must be detail-oriented
Demands of the Job
- Follow through on process
- Be a team player
Application Closing Date
Method of Application
Interested and qualified candidates should:
Click here to apply