Soteria Eye Clinic Jobs in Nigeria [2 new vacancies]

Latest jobs vacancies at Soteria Eye Clinic May 2022


Soteria Eye Clinic is a contemporary state of the art Optometric and Optical Care Clinic. Centrally located in Lagos Nigeria, with operations in strategic geographical zones in the south, at Delta and Akwa-Ibom. Soteria’s, optometrists and highly knowledgeable staff are committed to providing quality eye examination, along with impeccable treatment and services. The expertise at Soteria Clinic offers top-grade eye care. Including choice designer frames, contact lenses and sunglasses.

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Soteria Eye Clinic Recruitment

May 2022. Cashier


Job Title: Cashier | Soteria Eye Clinic | Location: Warri, Delta | Employment Type: Full-time

Essential Duties and Responsibilities

  • Responsible for managing cash and credit payments, make change, give receipts, account for all payments, and perform related clerical duties in the clinic.
  • Receive payments; enter the amount of the sale on the cash register system. Inspection of the sales items; matching sales slips with the prices on the merchandise and get credit authorization on charges.
  • The Ideal candidate must be friendly, caring, and helpful and show that they enjoy serving and assisting people with their needs. Muss maintain a professional appearance by being well-dressed and neatly groomed to present a positive image.

Duties:

  • Conduct cash transactions with customers.
  • Provide a receipt to customer paying in person.
  • Balancing their cash float at the end of the day.
  • Managing all the cash transactions in their workplace
  • Maintaining daily account of the daily transactions
  • Balancing the daily account at the end of each day
  • Interacting with the customers that come to the counter
  • Solving all their cash related queries
  • Checking for the price of products and any discounts or offers
  • Organizing all the work they do and maintaining the accounting records
  • Reporting discrepancies they find within the accounts to their superiors
  • In charge of all Cash, POS and Transfer transaction.
  • Attend to patients who wants to make payments for our products and services.
  • Makes all inputs for sales and other services carried out.
  • Record entries for cash, cheques and credit card transactions made daily.
  • Balance all cash accounts made daily.
  • Ensure cash is available for petty cash expenses with approval from management.
  • Send reports daily to management.

Qualifications & Experience

  • B.Sc Degree with 2-3 years cashier / cash management experience.
  • Experience with Microsoft Office applications such as Word and Excel is highly desired.

Skills Required

  • Welcoming, friendly and helpful.
  • Good with figures.
  • Accountability
  • Proficient with MS Office
  • Efficient and professional (after training of course).
  • Excellent Communication skills (written and verbal).
  • Good at administrative tasks.
  • Well organized, with the ability to multi task.
  • A people person, with tact and sensitivity.
  • Ability to think quickly and come up with solutions to on the spot problems.
  • Smart in appearance.
  • Knowledge of all our products and services
  • Strong verbal and written communication skills.
  • Strong interpersonal, supervisory and customer service skills required.
  • Ability to work well with others under deadline situations and respond to changes in priorities.
  • Attention and eye for details.
  • Ability to multi-task, work under pressure and meet deadlines required.

Application Closing Date
31st May, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Branch Manager (Female)

Location: Warri, Delta
Employment Type: Full-time

Essential Duties and Responsibilities

  • To manage the operational, financial and personnel activities of the clinic.
  • As a member of the Executive Management team, the Manager is involved in implementing, reviewing and developing Clinical protocols, performance objectives, productivity benchmarks, compliance measures, provider workflow planning and provider scheduling.
  • Also, the position serves as coach/mentor/trainer to staff providers, giving guidance in best practices, and operations issues in priority of urgency.

Duties
Business Development:

  • Responsible for mobilizing the clinic’s human and material resources to meet set daily/monthly patient no targets.
  • Organising retail campaigns and business development activities.
  • Proposal writing, meeting with prospects and conversion of prospects to customers.

Staff Management:

  • Interview, select, train, evaluate and counsel all staff of the Soteria Eye Clinic.
  • Instruct and advise staff on changes in policies, procedures or working standards.
  • Develop and update SOPs and staff manual as needed.
  • Assure proper staffing at the clinic.
  • Develop, implement and monitor staff workload standards and productivity reports.
  • In charge of all staff complaints, excuses encountered during work. Addressing and directing to the appropriate channels.
  • Addressing manpower needs at the branch.

Operations:

  • Maintain clinic patient records and financial database.
  • Implement and assist in the development of clinic policies and procedures that are consistent with university’s
  • Assure that all staff credentials are maintained on file.
  • Represent staff and participate in appropriate committee activities.
  • Prepare annual budget and monitor revenue/expenditures during the year.
  • Monitor clinic operations and objectives to ensure the most effective services are being provided.
  • Oversee development of clinic statistics for analys.
  • Monitor clinic billing functions and revenue status.
  • Develop, delegate and monitor clinic operational goals, objectives and programs, and ensure timely completion.
  • Implement and assist in the development of quality assurance programs for the clinic
  • Collaborate with all staff, departments, vendors to ensure delivery of quality services.
  • Confer with Supervisors and Department Heads to resolve operational problems and promote communications and good guest relations with patients and the public.
  • Coordinate educational activities in order to support Doctors in their involvement in these activities.
  • Responsibility for addressing patient complaints.
  • Ensuring that the facility and its staff maintain a high level of ethnical and professional standards.
  • Preparing staff timetable and making readjustment when needed.
  • Accept parcels coming into the clinic and documenting when necessary and parcels going out of the clinic
  • May be required to perform other duties assigned.

Other Duties:

  • Participates as key member of organization’s Management Team (MT) to develop and maintain a strategic plan for the controlled growth, expansion, and/or development of programs solving existing and anticipated organizational problems; and formulate and/or revise policies that will enhance the achievement of the organization’s goals.
  • Responsible for establishing systems of accountability for all providers to include productivity benchmarks, performance measures and controls for clinical quality assurance.
  • Documents clinical protocols in a manner that is easily understood and can be followed by all clinical staff.
  • Performs hands-on training of new and developing Clinical practices based on changes in regulatory or best practices.
  • Participates in the recruitment of qualified clinical staff including interviewing and recommendation for hire. Monitors and assists with the new-hire orientation process to ensure consistency in training among all clinical providers.
  • Ensures medical services and operations are in compliance with all applicable regulatory and licensing agencies. Assesses all matters of clinical compliance and provides timely recommendations for corrective action and quality improvement.
  • Works closely with Chief Executive Officer to provide direction regarding all clinical issues related to managed care.
  • Provides overall direction and coordination of continuing medical education, training, and support for health care personnel.
  • Provides additional assistance within and outside of clinical arena, as requested and/or as appropriate, to ensure the ongoing success of the organization.
  • Manages administrative responsibilities such as clinical personnel management for clinical staff, uses a solutions-oriented approach to solve personnel issues in a timely manner including performance failures and violation of standards of care or personnel.
  • Provides additional assistance within and outside of clinical arena, as requested and/or as appropriate, to ensure the ongoing success of the organization.
  • In charge of all staff complaints, excuses encountered during work. Addressing and directing to the appropriate channels.
  • Help ensure the inflow of patients by supervising the client relations department.
  • Ensuring that the facility and its staff maintain a high level of ethnical and professional standards.
  • Preparing staff timetable and making readjustment when needed.
  • Accept parcels coming into the clinic and documenting when necessary and parcels going out of the clinic.
  • Attend or send a representative for mall management meetings.
  • Taking appropriate record of utility bills (H2O reading, light consumption – 25th of every month)
  • Receiving and rectifying compliant coming in from staffs and patients.
  • In charge of air condition usage.
  • Requisition of items necessary to facilitates working activities in all department.
  • Updating of drugs stock on the software.
  • Ensuring that records are correct on the software, thereby correcting errors made daily during the course of work.
  • In charge of items that moves from management office (i.e. frames, accessories). Take note of stock going down and needs to be re-ordered.
  • Bringing to management notice anything that happens in the clinic.
  • Updating petty cash voucher daily.
  • Check balance before fixing any jobs or ordering for any lens.
  • Give lenses from the store to opticians to fix.
  • Check all lenses before and after fixing to identify scratches, cracks or issues.
  • Make requisition for lenses not available and stocking them in when it arrives.
  • Take note of lenses not available and follow it up, to ensure the patient gets it in time.
  • Check for any problems, be it re-order, lens complaints and make sure it is attended to appropriately.
  • Ordering of Special Order
  • Monitor Special Orders until it gets to the Clinic
  • Follow-up all orders when it comes wrong, until it arrives correctly in the clinic
  • Make sure all special orders arrive in maximum of three (3) days.
  • Forward all special orders including extended and daily medicated contact lens. Also Crizal, Ultra-thin special orders forwarded to the appropriate quarters.
  • Send lens report monthly to the management.
  • Type Lasit bills as it comes daily and combine the report by month end and send to management through email and package the bills (hard copy to management).
  • Balancing of records in store and in the bin cards.
  • Taking of inventory in store, in gallery, in management office.
  • Giving out items needed in store, including cases, accessories, stationeries, and drugs and working tools, with proper inventory.
  • Ensure that Delta Mall Pharmacy and Okumagba Pharmacy have all they need to ensure smooth working.
  • Ensure the doctors are supplied with all the drugs they will need for refraction and tools needed to see a patient (battery)
  • Make requisition for stock that are low in quantity.
  • Ensure that no drug expires under your care.
  • Ensure the availability of all working aids needed to make work easy for all departments (both Okumagba and Delta mall).
  • Recharge of all office lines and office CUG’s (both Okumagba and Delta mall).
  • Procurement of Airtel recharge card as soon as it remains one.
  • Every item that finishes e.g cases and other accessories get a picture of it and send to appropriate quarters.
  • Ensure proper maintenance of every machine in operation. Any issue or problem that arises make calls to the technician in charge after informing management.
  • Procurement of working permit for any outsider that wants to work in the clinic.

Education and Experience

  • Bachelor’s Degree
  • Strongly prefer minimum three years’ experience in progressively responsible administrative or management-related positions within a primary health care environment.
  • Previous experience supervising providers and other clinical staff is essential, with demonstrated record of success.
  • Strongly prefer two years previous experience as a clinical coordinatons.

Qualifications and Skills:

  • Demonstrated ability to work effectively independently and as part of a team, in collaborative settings, required.
  • Excellent written and verbal communication skills required.
  • Understands and is committed to maintaining highest level of confidentiality.
  • Demonstrated ability to provide leadership to staff and to build the trust and respect of patients, staff, colleagues, external contacts, and other management team members.
  • Excellent problem-solving skills required, including creativity, resourcefulness, timeliness, and technical knowledge related to analyzing and resolving medical/administrative problems.
  • Excellent emotional coping skills, adequate to confront difficult emotional situations and emotional responses of others.
  • Willingness and ability to work some evenings and weekends, as needed.
  • Demonstrated ability to utilize computer technology and to willingness to develop and adapt to the evolving technological requirements of modern medical health center practices required.

Application Closing Date
30th April, 2022.

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of the mail.

Note

  • Any applications that do not supply the minimum requirements will be removed from the application process.
  • In addition, the applicant should be conscious of the personal specification.
  • Interviews will be conducted on a rolling basis and the position will close prior to the date if a suitable candidate is found.

Branch Manager (Female)

Location: Warri, Delta
Employment Type: Full-time

Essential Duties and Responsibilities

  • To manage the operational, financial and personnel activities of the clinic.
  • As a member of the Executive Management team, the Manager is involved in implementing, reviewing and developing Clinical protocols, performance objectives, productivity benchmarks, compliance measures, provider workflow planning and provider scheduling.
  • Also, the position serves as Coach / Mentor / Trainer to staff providers, giving guidance in best practices, and operations issues in priority of urgency.

Duties:
Business Development:

  • Responsible for mobilizing the clinic’s human and material resources to meet set daily/monthly patient no targets.
  • Organising retail campaigns and business development activities.
  • Proposal writing, meeting with prospects and conversion of prospects to customers..

Staff Management:

  • Interview, select, train, evaluate and counsel all staff of the Soteria Eye Clinic.
  • Instruct and advise staff on changes in policies, procedures or working standards.
  • Develop and update SOPs and staff manual as needed.
  • Assure proper staffing at the clinic.
  • Develop, implement and monitor staff workload standards and productivity reports.
  • In charge of all staff complaints, excuses encountered during work. Addressing and directing to the appropriate channels.
  • Addressing manpower needs at the branch.

Operations:

  • Maintain clinic patient records and financial database.
  • Implement and assist in the development of clinic policies and procedures that are consistent with university’s
  • Assure that all staff credentials are maintained on file.
  • Represent staff and participate in appropriate committee activities.
  • Prepare annual budget and monitor revenue/expenditures during the year.
  • Monitor clinic operations and objectives to ensure the most effective services are being provided.
  • Oversee development of clinic statistics for analys.
  • Monitor clinic billing functions and revenue status.
  • Develop, delegate and monitor clinic operational goals, objectives and programs, and ensure timely completion.
  • Implement and assist in the development of quality assurance programs for the clinic
  • Collaborate with all staff, departments, vendors to ensure delivery of quality services.
  • Confer with Supervisors and Department Heads to resolve operational problems and promote communications and good guest relations with patients and the public.
  • Coordinate educational activities in order to support Doctors in their involvement in these activities.
  • Responsibility for addressing patient complaints.
  • Ensuring that the facility and its staff maintain a high level of ethnical and professional standards.
  • Preparing staff timetable and making readjustment when needed.
  • Accept parcels coming into the clinic and documenting when necessary and parcels going out of the clinic
  • May be required to perform other duties assigned.

Other Duties:

  • Participates as key member of organization’s Management Team (MT) to develop and maintain a strategic plan for the controlled growth, expansion, and/or development of programs solving existing and anticipated organizational problems; and formulate and/or revise policies that will enhance the achievement of the organization’s goals.
  • Responsible for establishing systems of accountability for all providers to include productivity benchmarks, performance measures and controls for clinical quality assurance.
  • Documents clinical protocols in a manner that is easily understood and can be followed by all clinical staff.
  • Performs hands-on training of new and developing Clinical practices based on changes in regulatory or best practices.
  • Participates in the recruitment of qualified clinical staff including interviewing and recommendation for hire. Monitors and assists with the new-hire orientation process to ensure consistency in training among all clinical providers.
  • Ensures medical services and operations are in compliance with all applicable regulatory and licensing agencies. Assesses all matters of clinical compliance and provides timely recommendations for corrective action and quality improvement.
  • Works closely with Chief Executive Officer to provide direction regarding all clinical issues related to managed care.
  • Provides overall direction and coordination of continuing medical education, training, and support for health care personnel.
  • Provides additional assistance within and outside of clinical arena, as requested and/or as appropriate, to ensure the ongoing success of the organization.
  • Manages administrative responsibilities such as clinical personnel management for clinical staff, uses a solutions-oriented approach to solve personnel issues in a timely manner including performance failures and violation of standards of care or personnel.
  • Provides additional assistance within and outside of clinical arena, as requested and/or as appropriate, to ensure the ongoing success of the organization.
  • In charge of all staff complaints, excuses encountered during work. Addressing and directing to the appropriate channels.
  • Help ensure the inflow of patients by supervising the client relations department.
  • Ensuring that the facility and its staff maintain a high level of ethnical and professional standards.
  • Preparing staff timetable and making readjustment when needed.
  • Accept parcels coming into the clinic and documenting when necessary and parcels going out of the clinic.
  • Attend or send a representative for mall management meetings.
  • Taking appropriate record of utility bills (H2O reading, light consumption – 25th of every month)
  • Receiving and rectifying compliant coming in from staffs and patients.
  • In charge of air condition usage.
  • Requisition of items necessary to facilitates working activities in all department.
  • Updating of drugs stock on the software.
  • Ensuring that records are correct on the software, thereby correcting errors made daily during the course of work.
  • In charge of items that moves from management office (i.e. frames, accessories). Take note of stock going down and needs to be re-ordered.
  • Bringing to management notice anything that happens in the clinic.
  • Updating petty cash voucher daily.
  • Check balance before fixing any jobs or ordering for any lens.
  • Give lenses from the store to opticians to fix.
  • Check all lenses before and after fixing to identify scratches, cracks or issues.
  • Make requisition for lenses not available and stocking them in when it arrives.
  • Take note of lenses not available and follow it up, to ensure the patient gets it in time.
  • Check for any problems, be it re-order, lens complaints and make sure it is attended to appropriately.
  • Ordering of Special Order
  • Monitor Special Orders until it gets to the Clinic
  • Follow-up all orders when it comes wrong, until it arrives correctly in the clinic
  • Make sure all special orders arrive in maximum of three (3) days.
  • Forward all special orders including extended and daily medicated contact lens. Also Crizal, Ultra-thin special orders forwarded to the appropriate quarters.
  • Send lens report monthly to the management.
  • Type Lasit bills as it comes daily and combine the report by month end and send to management through email and package the bills (hard copy to management).
  • Balancing of records in store and in the bin cards.
  • Taking of inventory in store, in gallery, in management office.
  • Giving out items needed in store, including cases, accessories, stationeries, and drugs and working tools, with proper inventory.
  • Ensure that Delta Mall Pharmacy and Okumagba Pharmacy have all they need to ensure smooth working.
  • Ensure the doctors are supplied with all the drugs they will need for refraction and tools needed to see a patient (battery)
  • Make requisition for stock that are low in quantity.
  • Ensure that no drug expires under your care.
  • Ensure the availability of all working aids needed to make work easy for all departments (both Okumagba and Delta mall).
  • Recharge of all office lines and office CUG’s (both Okumagba and Delta mall).
  • Procurement of Airtel recharge card as soon as it remains one.
  • Every item that finishes e.g cases and other accessories get a picture of it and send to appropriate quarters.
  • Ensure proper maintenance of every machine in operation. Any issue or problem that arises make calls to the technician in charge after informing management.
  • Procurement of working permit for any outsider that wants to work in the clinic.

Qualifications

  • A Master’s Degree in Business, Finance, Management, or Accounting is preferred along with 3 to 4 years of experience in a related field.
  • Knowledge of budget management and financial reporting required along with excellent communication skills, verbal/written and analytical reasoning is necessary.

Education and Experience:

  • Strongly prefer minimum three years’ experience in progressively responsible administrative or management-related positions within a primary health care environment.
  • Previous experience supervising providers and other clinical staff is essential, with demonstrated record of success.
  • Strongly prefer two years previous experience as a clinical coordinatons

Skills:

  • Demonstrated ability to work effectively independently and as part of a team, in collaborative settings, required.
  • Excellent written and verbal communication skills required.
  • Understands and is committed to maintaining highest level of confidentiality.
  • Demonstrated ability to provide leadership to staff and to build the trust and respect of patients, staff, colleagues, external contacts, and other management team members.
  • Excellent problem-solving skills required, including creativity, resourcefulness, timeliness, and technical knowledge related to analyzing and resolving medical/administrative problems.
  • Excellent emotional coping skills, adequate to confront difficult emotional situations and emotional responses of others.
  • Willingness and ability to work some evenings and weekends, as needed.
  • Demonstrated ability to utilize computer technology and to willingness to develop and adapt to the evolving technological requirements of modern medical health center practices required.

Application Closing Date
30th April, 2022.

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of the mail.


Dispatch Rider

Location: Chevron, Lagos
Employment Type: Full-time

Responsibilities

  • Ride company’s motorcycle to accomplish official duties
  • Ensure the consistent safety of documents, goods, and the motorcycle
  • Updating the Rider’s Logbook on a daily basis with the required information.
  • Ensure that assigned motorcycle documents/ particulars are updated and valid.
  • Transporting and receiving documents and items quickly with a motorcycle
  • Record information, such as items received and delivered
  • Plan and follow the most efficient routes for making deliverieEnsure proper and efficient use of company tools (Motorcycle)
  • Perform any other duty that may be assigned from time to time.

Qualifications
Education & Experience:

  • A minimum of Secondary School Leaving Certificate (SSCE).
  • Proven experience as a dispatcher or relevant position.
  • Must enjoy motorcycling and be a skilled rider.

Skills Required:

  • Ability to communicate, read and write.
  • Organizational and multitasking abilities
  • Ability to work under pressure
  • Have good numeracyskills for delivery and expenses records.
  • Polite and able to get along with people.

Application Closing Date
30th April, 2022.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Note: Only candidates that resides in Ajah, Chevron, Lekki and its environs should apply.


Optician

Location: Uyo, Akwa Ibom
Employment Type: Full-time

Essential Duties and Responsibilities

  • Opticians main duties are, design, measure, fit, and adapt lenses and frames for client according to written optical prescription or specification.
  • Measure customer for size of eyeglasses and coordinate frames with facial and eye measurements and optical prescription.
  • Prepare work order for optical laboratory containing instructions for grinding and mounting lenses in frames. Verify exactness of finished lens spectacles.
  • Adjust frame and lens position to fit client.

Duties

  • Provide expert service to customers regarding their optical needs
  • Measure, fit, adapt, adjust and repair eyewear. Repair frames by replacing hinges, nose pads or temples.
  • Manufacture lenses in on-site finishing lab (when possible) to measurements taken.
  • Verify that finished lenses are ground to specific.
  • Grind lens edges, or apply coatings to lenses.
  • Take appropriate markings on the patient’s frame and fixing with axis orientation
  • Prepare and deliver work orders to the laboratory for lens grinding and eyewear fabrication, as needed.
  • Verify quality and measurements of materials returned from the lab.
  • Maintain knowledge and awareness of current trends in eyewear and ophthalmic lens technology.
  • Order and verify contact lens orders.
  • Measure clients’ bridge and eye size, temple length, vertex distance, pupillary distance, and optical centres of eyes, using measuring devices.

Qualifications and Experience

  • OND, HND or Secondary School Certificate with license from the Optometrist & Dispensing Opticians Registration Board of Nigeria
  • 2 years of experience from which comparable knowledge and abilities can be acquired is necessary.

Skills Required:

  • Talking to others to convey information effectively.
  • Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Good inter-personal skills.
  • An eye for detail, colour co-ordination and style is imperative to help people make the right choice about something that may become a near permanent fixture on their face (spectacles).
  • Confidence in working with specialist and technical equipment. Precise measurements and tests are the mainstay in an optician’s working life.
  • A good grasp of mathematics is vital, as you will be working with complex measurements and figures and be expected to perform conversions with these.
  • Ability to work with others.
  • Ability to handle stressful situations and work to tight deadlines.
  • A people person.
  • Excellent personal hygiene.

Application Closing Date
30th April, 2022.

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of the mail.

Client Relations Officer

Location: Warri, Delta
Employment Type: Full-time

Essential Duties and Responsibilities

  • A Client Relations Officer is responsible for making customers feel welcome. Their work is usually performed at the client relations of an organization. They are the first business contact that a person will meet at our business.
  • Their primary responsibility is to greet incoming customer, check them into our system and make sure that they are dealt with ASAP by the appropriate department, also deal with general enquiries and answer any complaints they might have.
  • It is the job of the client relations staff to make sure that the customers are taken care of and are made to feel welcome during their visit to our clinic and leave with the satisfaction, that they would like to come back again.
  • The Client relations Officer must make sure of this, or else the customers may not return if they experience poor service. Another duty of the client relations staff is to receive any phone calls or packages that come in and relay them to the appropriate department.
  • Client relations staffs are responsible for presenting an image of the company, so it is important that a Client relations Officer has a wide variety of skills to assist customers.

Duties

  • Greet and welcome guests as soon as they arrive at the clinic
  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, questionnaires and brochures)
  • Update calendars and schedule meetings
  • Perform other clerical receptionist duties such as filing, photocopying and arranging for courier pickups, where necessary.
  • Greet and welcome guests as soon as they arrive at the clinic
  • Provide basic and accurate information in-person and via phone/email
  • Enlighten patient about our free eye check-up and persuading them to come have their eyes checked.
  • Welcoming patients into the clinic, getting personal details from them and registering them.
  • Assigning new patients to doctors after registration and redirecting them to the procedure room and consulting room.
  • Ensure to send messages to patients to remind them of appointment date.
  • Sending report to management daily.
  • Ensure to work with other departments to facilitate smooth running of the clinic.
  • Follow-up on patients who have finished test procedures and ensure they see an optometrist.

Other Duties:

  • The marginal functions of this position have not been included.
  • This job description in no way implies that these are the only duties to be performed.
  • An employee will be required to follow any other job-related duties required by the manager or supervisor.

Requirements / Skills Required

  • Candidates should possess an OND qualification with at least 1 year work experience.
  • Must be a people person
  • Welcoming, friendly and helpful.
  • Efficient and professional (after training of course).
  • Excellent Communicators.
  • Good at administrative tasks.
  • Calm and efficient in all situations.
  • Well organised, with the ability to multi task.
  • Eye for details.
  • A people person, with tact and sensitivity.
  • Ability to think quickly and come up with solutions to on the spot problems.
  • Smart in appearance.
  • Knowledge of the Clinic and all its facilities.
  • Ability to speak a different language (Advantage).

Application Closing Date
30th April, 2022.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.


Client Relations Officer


Location: Chevron, Lagos
Employment Type: Full-time

Essential Duties and Responsibilities

  • A client relations officer is responsible for making customers feel welcome.
  • Their work is usually performed in the client relations of an organization.
  • They are the first business contact that a person will meet at our business.
  • Their primary responsibility is to greet incoming customers, check them into our system and make sure that they are dealt with ASAP by the appropriate department, also deal with general enquiries and answer any complaints they might have.
  • It is the job of the client relations staff to make sure that the customers are taken care of and are made to feel welcome during their visit to our clinic and leave with the satisfaction, that they would like to come back again.
  • The Client Relations Officer must make sure of this, or else the customers may not return if they experience poor service.
  • Another duty of the client relations staff is to receive any phone calls or packages that come in and relay them to the appropriate department.
  • Client relations staffs are responsible for presenting an image of the company, so it is important that a Client relations Officer has a wide variety of skills to assist customers.

Duties

  • Greet and welcome guests as soon as they arrive at the clinic
  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, questionnaires and brochures)
  • Update calendars and schedule meetings
  • Perform other clerical receptionist duties such as filing, photocopying and arranging for courier pickups, where necessary.
  • Greet and welcome guests as soon as they arrive at the clinic
  • Provide basic and accurate information in-person and via phone/email
  • Enlighten patients about our free eye check-ups and persuading them to come have their eyes checked.
  • Welcoming patients into the clinic, getting personal details from them and registering them.
  • Assigning new patients to doctors after registration and redirecting them to the procedure room and consulting room.
  • Ensure to send messages to patients to remind them of the appointment dates.
  • Sending reports to management daily.
  • Ensure to work with other departments to facilitate the smooth running of the clinic.
  • Follow-up on patients who have finished test procedures and ensure they see an optometrist.

Other Duties:

  • The marginal functions of this position have not been included.
  • This job description in no way implies that these are the only duties to be performed.
  • An employee will be required to follow any other job-related duties required by the manager or supervisor.

Requirements / Skills Required

  • Interested candidates should possess a Bachelor’s Degree qualification with at least 2 years of work experience.
  • Must be a people person
  • Welcoming, friendly and helpful.
  • Efficient and professional (after training of course).
  • Excellent Communicators.
  • Good at administrative tasks.
  • Calm and efficient in all situations.
  • Well organised, with the ability to multi-task.
  • Eye for details.
  • A people person, with tact and sensitivity.
  • Ability to think quickly and come up with solutions to on the spot problems.
  • Smart in appearance.
  • Knowledge of the Clinic and all its facilities.
  • Ability to speak a different language (Advantage).

Application Closing Date
30th April, 2022.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Office Assistant

Location: Chevron, Lagos
Employment Type: Full-time

Essential Duties and Responsibilities

  • The Office Assistant is to ensure that work environments are healthy and safe for the other employees who work in the building. Hence, you are expected to resume work an hour earlier before other staff.

Responsibilities

  • Vacuuming, sweeping, and mopping floors of various types.
  • Dusting ceilings, light fittings, countertops, and loose furniture.
  • Scrubbing and sanitizing toilets, sinks, and kitchen fixtures.
  • Emptying trash cans.
  • Washing and drying windows.
  • Liaising with the Branch Manager to ensure that you have sufficient cleaning products at all times.
  • Reporting any breakages that occur during the cleaning process the Branch Manager.
  • Informing the Branch Manager of repairs that need to be done.
  • Running official errands.
  • Perform other duties as assigned.

Requirements and Skills

  • High School Certificate.
  • Proven working experience as a Cleaner
  • Knowledge of cleaning chemicals and supplies
  • Familiarity with Material Safety Data Sheets
  • Integrity.

Application Closing Date
30th April, 2022.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Note

  • Interviews will be conducted on a rolling basis and the position will close prior to the date if a suitable candidate is found.
  • For More Information: Call – 08098036983