Synapse Services Jobs in Nigeria [2 new vacancies]

Latest Synapse Services RecruitmentAugust 12, 2022 at – Abuja, Lagos, Rivers etc

About Synapse Services Nigeria: Synapse Services is the largest provider of Mental Healthcare Service in West Africa. We provide patient-centred care in a calm and serene environment with a robust mixture of Local and internationally trained professionals.When life is more than you can bear mentally, be rest assured you will find hope, support, and treatment at Synapse Services. Founded in Abuja in 2009, we are a rapidly expanding private service with 2 centres in Abuja and one in Lagos, Port Harcourt and Anambra.

We believe recovery is a journey not a destination and our multidisciplinary team is committed to supporting our clients in taking the first, usually most difficult, step and providing continuous support on the road to recovery.With a team of compassionate and highly skilled Psychiatrists, Psychologists, Social Workers, Addiction Specialists, Occupational & Speech Therapists, and Psychiatric Nurses, we provide a range of therapeutic programs designed to suit individual needs.

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Synapse Services Recruitment / Jobs

August 12, 2022.

NURSE JOBS VACANCIES IN NIGERIA

AUGUST 2, 2022

Psychiatric Nurse at Synapse Services Limited

Synapse Services LimitedJob Title: Psychiatric Nurse Location: LagosEmployment Type:… Read more here

FINANCE JOBS VACANCIES IN NIGERIA / ADMINISTRATIVE JOBS / ADMIN JOBS VACANCIES IN NIGERIA

AUGUST 2, 2022

Treasury and Administrative Officer at Synapse Service

Job Title: Treasury and Administrative Officer Location: LagosEmployment Type:… Read more here

NIGERIAN COMPANIES

Account Officer at Synapse Services

Job Title: Account Officer | Synapse Services |… Read more her

Female Clinical Psychologist


Job Title: Female Clinical Psychologist

Location: Lagos
Employment Type: Full-time

Job Description

  • A clinical psychologist identifies and diagnoses psychological, emotional and behavioural issues in a client, develops and implements treatment plans, and converts business opportunities.

Responsibilities

  • Provide psychological assessment and consultation services
  • Diagnose psychological, emotional or behavioral disorders of patients and develop treatment plan
  • Provide therapy to groups and individuals
  • Prospect for new clients by networking, and using other acceptable means of generating interest from potential clients and ultimately converting them into clients.
  • Develop and implement individual treatment plan for different age groups (children inclusive)
  • Identify innovative tactics, corresponding business plans and sustainable operations to drive revenue and volume growth with a bid to grow business. · Work with multidisciplinary team alongside doctors, nurses and social workers, psychiatrists and occupational therapists
  • Facilitate diverse group therapeutic sessions
  • Counsel individuals and groups regarding problems such as stress, substance abuse, and family situations, in order to modify behavior.
  • Modify treatment activities or approaches as needed to comply with changes in clients’ status
  • Guide clients in the development of their skills or strategies for dealing with their problems
  • Have an understanding of Bio Psychosocial Approach for assessment and treatment plan for every patient.
  • Select, administer, score, and interpret psychological tests in order to obtain information on individuals’ intelligence, achievements, interests, and personalities
  • Be conversant with different treatment methods like cognitive behavioral therapy, dialectic behavioral therapy, talk therapy, person centered therapy etc.
  • Be conversant with the electronic medical record system for proper documentation of progress notes and treatment plan.
  • Evaluate clients’ physical or mental condition based on review of client information
  • Collaborate with other staff members to perform clinical assessments or develop treatment plans
  • Refer patients, clients or family members to community resources or to specialists as necessary
  • Act as client advocates to coordinate required services or to resolve emergency problems in crisis situations
  • Coordinate family inclusive therapy to assist them in understanding, dealing with or supporting patients
  • Evaluate the effectiveness of counselling programs on clients’ progress in resolving identified problems and moving towards defined objectives
  • Meet with families, probation officers, police or other interested parties to exchange necessary information during the treatment process
  • Plan, organize or lead structured programs of counselling, work, study, recreation or social activities for clients
  • Plan or conduct programs to prevent substance abuse or improve community health or counselling services
  • Psycho educate client on the importance of medication compliance.
  • Learn about new developments in counselling by reading professional literature, attending courses and seminars or establishing and maintain contact with other social services agencies
  • Gather information about community mental health needs or resources that could be used in conjunction with therapy
  • Have an understanding of neuron developmental pathways, how to diagnose, carry out assessments and draw up appropriate treatment plan to meet specific needs.
  • Ensure that after discharge client is transferred to a robust aftercare plan for proper follow up and management.

Requirements

  • A minimum of Master’s Degree in Clinical Psychology
  • Minimum of 3 years Clinical and Business development experience
  • Business Acumen
  • Strong verbal and written communication skill
  • Proactive problem-solving approach
  • Stress tolerance
  • High level of professionalism
  • Ability to uphold strict confidentiality Required Skills/Competencies:
  • Ability to observe, assess, and record symptoms, reactions, and progress.
  • Knowledge of crisis intervention techniques.
  • Ability to develop and convert business opportunities
  • Ability to effectively communicate medical information, test results, diagnoses and/or proposed treatment in a manner easily understood by the client.
  • Ability to generate relevant partnership proposals with support from the clinical team
  • Interviewing and psychological/developmental evaluation skills
  • Knowledge of psychological test administration, scoring, and interpretation.
  • Ability to maintain emotional stability to cope with human suffering, emergencies, and other stresses.

Application Closing Date
7th April, 2022.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using “Clinical Psychologist – LAGOS” as the subject of the mail.

Note: Only shortlisted candidates will be contacted.

Admin and Customer Service Lead


Job Title: Admin and Customer Service Lead | Synapse Services | Location: Mainland, Lagos | Employment Type: Full-time

Job Summary

  • Responsible for supervising daily operations of the company, plan the most efficient administrative procedures and also act as a liaison between clients and the organization by assisting with complaints, billing and other queries.

Responsibilities
Customer Service Functions:

  • Manage clients and their requests by responding to questions and complaints through means such as telephone calls, emails etc in a timely manner.
  • Ensure customer retention and increase our customer base.
  • Keep proper records and updated customer and clients’ database.
  • Maintain logs and records of calls, hard copies of patients’ files, billing activities and other information.
  • Opening of patients’ files for newly registered patients, allotting hospital and medical record number and retrieving of patients files when clients come for follow up.
  • Check that all discharged patients are properly followed up by primary Clinicians.
  • Take enquiries from patients or their relatives with regards to our services, prices and operations either via telephone or in person.
  • Focus on providing exceptional services resulting in customer satisfaction
  • Attempt to resolve and de-escalate any issues in a calm manner
  • Exhibits a detail oriented etiquette and friendly attitude at all times when answering telephone calls
  • Appropriately schedules patient appointments for consultations, evaluations, treatments, follow-up, or re-evaluation
  • Responsible for maintaining and updating patient medical records.

Administrative Function:

  • Plan and coordinate administrative procedures and systems and devise ways to streamline processes
  • Receive, dispatch and disseminate official correspondence.
  • Ensure the availability of necessary supplies by identifying procurement needs of the facility (reception, departments, kitchen, and wards)
  • Ensure effective planning and execution of operations by reducing waste levels
  • Ensure the facility and the office premises is always neat and tidy.
  • Ensure the kitchen unit, driving unit, cleaning unit and security unit deliver professional services.
  • Work with the Business team to develop excellent proposals
  • Ensure the smooth and adequate flow of information within the company to facilitate other business operations
  • Manage schedules and deadlines
  • Identify Staffing needs and relate it to HR
  • Comply with and maintain knowledge of company’s policies on dressing, attendance, computer usage, security, and confidentiality.
  • Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
  • Monitor costs and expenses to assist in budget preparation
  • Oversee facilities services, maintenance activities and tradespersons
  • Organize and supervise other office activities (recycling, renovations, event planning etc.)
  • Ensure operations adhere to policies and regulations
  • Ensure proper filling and documentation
  • Keep abreast with all organizational changes and business developments

Requirements and Experience

  • Minimum of B.Sc. in any related course, a Master’s degree will be an added
  • advantage.
  • Minimum of 3 years work experience as an Admin / Customer Service
  • personnel

Required Skills / Competencies

  • Proven ability to execute complex and detailed processes and procedures timely,
  • accurately and consistently.
  • Ability to multi task, prioritize work flow and complete task with a high level of organization, responsibility and efficiency.
  • Ability to adapt in a faced paced and changing environment
  • Strong problem solving and resolution skills
  • Ability to work independently and as part of a team
  • Must possess some emotional intelligence for customer management
  • Proficient in the use of MS Suit

Application Closing Date
30th March, 2022.

Method of Application
interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of the email.

Note: Only shortlisted candidates will be contacted.

Business Development Officer

Job Title: Business Development Officer | Synapse Services | Locations: Lagos and Abuja | Employment Type: Full-time

Responsibilities

  • Prospect for new clients by networking, cold calling, advertising or other means of generating interest from potential clients and ultimately convert them into clients;
  • Dedicate a significant portion of work schedule going to various hospitals, ministries and institutions, dropping leaflets/proposals, and meeting with relevant personnel;
  • Assist in developing and maintaining psychiatrist, psychologist and other allied mental healthcare professional relations, both inside and outside the hospital and amongst sector actors;
  • Communicate, liaise regularly and build constructive referral relationships with all key stakeholders internally and externally: Consultants, Medical Practitioners, the corporate business development team, other healthcare professionals, and private health insurers as required;
  • Identify innovative tactics, corresponding business plans and sustainable; operations to drive revenue and volume growth while meeting the market’s needs;
  • Develop and implement community workshops and seminars, with a bid to grow business;
  • Conduct marketing research and analyse activities to ensure that the hospital is competitive in the marketplace, on a local and national rating.

Client Retention:

  • Assist in managing existing clients and ensure they stay satisfied and positive;
  • Provide support that will continually improve the existing relationship;
  • Make recommendations to Management on services that meet, predict and mirrors current clients’ future needs;
  • Ensure the continuous refinement of the service rendered by the Facility;
  • Works extensively with the hospital’s leadership team, medical staff and across various clinical departments to ensure growth opportunities are identified, patient engagement is maximized, and obstacles to success are addressed and resolved
  • Increase Synapse Bed Occupancy;
  • Develop short and long-range management and organization plans to define responsibilities and business activities consistent with hospital goals and objectives;
  • Ensure monthly that objectives listed in the marketing plan are accomplished; progress levels against objectives are measured and adjustments made;
  • Take a lead role in proposal writing, regularly prepare, review and submit commercial bids and proposals;
  • Market Synapse’s Services – Trainings (Stress Management, Counselling), Workshops, Rehabilitation, and Sale of Psychological service related products (Urine Drug Testing, Stress Management Trainings, Workshops et cetera) to Universities, tertiary institutions, hospitals, ministries, government and private institutions;
  • Prepare and make bi monthly presentations to prospective clients and network to increase Synapse’ visibility.

Requirements and Experience

  • Bachelor’s Degree holder
  • Must be a goal getter
  • Effectively work with Microsoft Office applications, including Word, Excel, and PowerPoint.
  • Have a minimum of 2 years experience as a Business Development Officer
  • Interested Candidates, with relevant IT and social media experience are encouraged to apply.

Application Closing Date
23rd March 2022.

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using “BDO – Lagos or BDO – Abuja” as the subject of the email.

Note: Only shortlisted candidates will be contacted.

Pharmacy Technician

Location: Ikeja, Lagos
Employment Type: Full-time

Job Responsibilities
The roles and responsibilities of this include but not limited to:

  • Dispense, label and package prescribed drugs to patients and ensure they are counseled on how to take their drugs in order to minimize side effects and maximize benefits
  • Render clinical advice to patients concerning their drug regimen so as to encourage compliance and adherence to therapy
  • Actively listen to and address all patients’ concerns and also follow up to ensure medications are effective
  • Ensure patients safety by ensuring the past medication history are checked each time a drug is prescribed or refilled
  • Offer advice on non-prescription remedies such as maintaining good diet and exercise, life style modification use of herbal and natural health products to obtain general wellness
  • Participate in drug procurement, employ cost-effective decision making
  • Identify opportunities for improving business processes and suggest new systems and/or operational changes to management
  • Instruct patients on the dosage and dietary requirements for drug consumption
  • Provide Clinicians with information on proper drug therapy for patients
  • Monitor and audit drug inventory, ensures compliance with all regulatory guidelines and reporting
  • Instruct patients on the dosage and dietary requirements for drug consumption
  • Provide Clinicians with information on proper drug therapy for patients Perform drug assay to verify purity, strength, and other parameters considered for dosage
  • Review over-the-counter (OTC) and medical prescriptions to ensure they are suitable for a patient
  • Provide patients with information regarding drug interactions, side effects and storage requirements
  • Maintain record of patient profiles, inventory, and registries
  • Monitor patients to track the efficiency/side effect of drugs and make changes where appropriate.
  • Collaborate with multidisciplinary team to assist with problem identification and resolution
  • Evaluate medication and ensure standardization of medical care for the department
  • Ensure strict adherence to the policies and procedures guarding the security of controlled substances
  • Perform any other duties as directed by the MD.

Requirements

  • Candidates should possess a Bachelor’s Degree
  • Licensed Pharmacy Degree
  • Must have a current license
  • 2 years previous experience (post NYSC) in Pharmacy management.

Application Closing Date
24th February, 2022.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of the email.

Note: Only shortlisted candidates will be contacted.

Medical Officer

Location: Abuja
Employment Type: Full-time

Responsibilities

  • Contributing clinical expertise to patient care and providing guidance to other physicians.
  • Ensuring the highest standards in patient care are maintained.
  • Verifying complex diagnoses and facilitating treatment plans.
  • Hiring, supervising, and mentoring healthcare professionals and collaborating with consultants.
  • To update clinical notes on all patients according to best practice for record-keeping

Administrative:

  • Managing allocated budgets and identifying areas of improvement in inpatient care.
  • Keeping informed on advancements in the field and contributing to medical research programs.
  • Ensuring compliance with healthcare regulations and safety standards.
  • Reporting to senior management, as well as liaising between administrative and medical staff.
  • Ensuring consistent and accurate medical record-keeping practices.
  • Performing administrative duties and risk management.

Requirements

  • Bachelor’s Degree in Medicine
  • Less than 5 years’ experience
  • Advanced knowledge of medical research methodology and ethics
  • Extensive knowledge of medical record-keeping practices
  • Advanced ability to ensure the highest standards in patient care and compliance with healthcare regulations
  • Ability to keep abreast of advancements in the field of specialization
  • Excellent interpersonal, communication, and leadership skills

Application Closing Date
28th February, 2022.

How to Apply
Interested and qualified candidates should send their CV to:[email protected] using the Job Title as the subject of the mail.

Support Staff


| Synapse Services | Location: Awka, Anambra | Employment Type: Full-time

Job Summary

  • Member of a multidisciplinary team; assists in the provision of safe and empathetic personal care to people who experience mental illness, and who use mental health services, under the guidance of a qualified nurse.

Principal Duties and Responsibilities

  • Support the nurses on duty and other clinicians while they carry out their duties
  • Receive and implement instructions from the nurses in charge of the wards at all times
  • Welcome patients and facilitate a friendly environment to enable them acclimatize to their new environment
  • Ensure the safety of patients and their living environment at all times; ensure patients are never left unattended in the facility or while on external activities
  • Physical care of patients: assist when circumstances require, in maintaining personal hygiene – bathing, dressing –, feeding, making beds, arranging personal effects, etc.
  • Interact with and support patients during therapeutic activities and recreation
  • Assist to de-escalate and/or restrain aggressive/violent patients when required Supervise the scheduled regular cleaning of patients’ rooms and shared areas during all shifts Complete all observation charts and handover checklists promptly and conscientiously, with adequate attention to detail
  • Ensure that electrical appliances e.g. bulbs, air conditioners, heaters, etc. are switched off when not in use
  • Promptly report damages, and supervise repairs and maintenance activities in the facility
  • Perform any other duties as assigned by the Nurse or clinicians.

Requirements and Experience

  • Only OND holders can apply for this role
  • 1 – 3 years work experience
  • Previous work experience in a mental health or general health care facility will be an advantage
  • Compassionate and patient
  • Strong-willed, able to solve crises and work in a team
  • Good communication skill
  • Male Preferably for Gender Equality.

Application Closing Date
31st January, 2022.

How to Apply
Interested and qualified candidates should send their CV and Cover Letters to: [email protected] using the Job Title as the subject of the mail.

Account Officer


J | Synapse Services | Location: Awka, Anambra | Employment Type: Full-time | Reports to: Chief Financial Officer

Job Summary

  • The Account Officer is responsible for recording transactions, compile and analyze data, perform audits, assist with budgets and financial forecasting, compute taxes, and report their findings to management
  • Provides financial information to management by researching and analyzing accounting data; preparing reports.

Responsibilities

  • Managing of accounting systems and process which includes systems access and reconciliation of records
  • Participate in preparing and reviewing analysis of cash forecast
  • Monitoring cost and expenditures against budgets and forecast
  • Assist in preparing all year end accounts
  • Assist in preparing quarterly forecast and annual budgets
  • In conjunction with the accountant, will be responsible for reviews of all internal financial controls and the improvements on the business processes.
  • Responsible for finance and Accounting activities of the company
  • Calculation of application taxes according to the law
  • In conjunction with the accountant will ensure that the policies/procedures of the company are implemented efficiently and in line with generally accepted accounting practices (e.g. FIRS)
  • Institute adequate financial control systems and processes to secure the assets and Efficient operation of the organization
  • Develop key financial processes including budgeting, management & financial Accounting/reporting
  • Monthly reports and analyses
  • Monthly, quarterly and annual budgeting and variation reporting

Requirements and Experience

  • B.Sc in Accounting
  • Professional qualification i. e ICAN, ACCA is an added advantage.
  • Minimum of 3 years work experience in relevant field.
  • Experience in the use of different Accounting softwares (QuickBooks etc.)

Required Skills:

  • Knowledge ofBudgeting, financial forecasting and cost control
  • Ability to work independently and as part of a team
  • Establishment and enforcement of sound internal controls
  • Excellent written and oral articulation;
  • Ability to be self-motivated.

Application Closing Date
14th January, 2022.

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of the email.

Note: Only shortlisted candidates will be contacted.