Tele-Loan Recovery Officer at BFree

Job Title: Tele-Loan Recovery Officer | Location: Ilupeju, Lagos | BFree
Employment Type: Full-time


BFree was founded by digital lending professionals that were deeply unsatisfied with the established debt recovery practices in Nigeria. Debt recovery is a painful process for both companies and individuals with lots of negative user experience. We are here to revolutionize the process using an integrated, data-driven recollection approach to identify and recover funds from delinquent customers.

Job Description

  • We are looking for Female Loan Recovery Officers to maintain a complete debt collection portfolio, and work with delinquent clients to resolve non-performing loans.

Job Responsibilities:

  • Reviewing the company debtor list.
  • Contacting customers and informing them of their overdue bills.
  • Advising customers on their payment options and negotiating suitable payment plans.
  • Following up with clients on previous payment arrangements.
  • Maintaining customer payment records.
  • Responding to customer queries.
  • Maintaining accurate, up-to-date customer account information.
  • Reporting daily progress against targets to the Team Leader.

Academic Qualifications and Other Requirements

  • B.Sc. / HND experienced in Banking or any financial field that deals with debt recovery is preferred.
  • Minimum of 1-2 years of experience.
  • Previous experience working as a Collections Officer.
  • Familiarity with state debt collection laws.
  • Knowledge of payment plans and accounting procedures.
  • Working knowledge of Microsoft Office Suites.
  • Excellent communication and negotiating skills.
  • Good listening skills and superb questioning techniques.

Application Closing Date
15th December, 2020

How to Apply
Interested and qualified candidates should:
Click here to apply

Note: Only female candidates should apply.