Telesales Executive at CredPal

Job Title: Telesales Executive | CredPal | Location: Yaba, Lagos

CredPal is a financial technology company that provides credit cards for consumers to meet their immediate financial needs. We are leveraging technology and the retail industry to provide a modern consumer credit solution for Africa and beyond.

Purpose Statement

  • We are looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets.
  • The telesales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received.
  • You should also be able to liaise with the appropriate departments to resolve customer complaints.

Key Deliverables

  • Sales conversion.
  • Calling existing and potential customers to persuade them to the company’s products and services.
  • Processing all customer requests accordingly.
  • Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
  • Developing and sustaining solid relationships with customers to encourage repeat business.
  • Using sales scripts proffered by the company to drive sales and respond to customer rejections.
  • Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences.
  • Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Preferred Qualification & Requirements

  • HND / B.Sc Degree in Management Sciences or related field.
  • 1 – 2 years experience in Telesales preferably in the financial services industry.
  • Proven work experience as a Sales Executive, Sales Associate or similar role.
  • Basic excel skills.
  • Track record of achieving sales quotas.
  • Excellent communication skills, capable of building trusting relationships.
  • Ability to perform in fast-paced environments.
  • Flexibility to work various shifts.

Application Closing Date
1st July, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online