Title: Telesales Officer | Locations: Lagos | Employment Type: Full-time | Reliance HMO
This role is charged with improving conversion rates from inbound leads, expanding customer accounts through upsells and reducing churn through telesales.
- Engage inbound leads by qualifying them over the phone and converting qualified leads to customers
- Look out for opportunities to upsell customers on premium products or expanding their accounts
- Reduce churn by helping customers solve payment problems and resolving service quality problems
- Onboard new customers and educate them on the service offering
- Minimum B.Sc / HND from a recognised tertiary institution.
- Sales / Telesales experience is an added advantage
- Excellent negotiation and persuasion abilities.
- Excellent oral communication skill.
- Creative thinking and problem-solving skills.
- Competitive compensation package
- Comprehensive family health and dental insurance
- Work from home / Remote work encouraged
- Unlimited leave
Application Closing Date
31st May, 2021.
How to Apply
Interested and qualified candidates should:
Click here to apply
Note: Reliance Health is an equal opportunity employer and does not discriminate based on tribe, age, sex, religion, sexual orientation, race or disability.