Title: Ticketing and Reservation Officer | Client Company: Travel and Tour Company | Location: Ajao Estate, Lagos | Rekrut Consulting
A travel and tour Company requires the services of a Ticketing and Reservation Officer.
Ticketing and Reservation OfficerNOW HIRING: Ticketing and Reservation Officer
■ title: Ticketing and Reservation Officer
■Client Company: Travel and Tour Company
■ Type: Full-Time
■Work Location: Ajao Estate, Lagos
Ticketing and Reservation Officer Responsibilities:
■Make professional and accurate travel arrangements for clients including air and ground transportation reservations.
■Converse with customers to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
■Follow company procedures, account guidelines and customer service standards in the areas of: making travel arrangements, building Passenger Name Records (PNR’s) and profiles.
■Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by the company.
■Maintain awareness and adherence to our clients procedures, programs and policy guidelines
■Provide industry updates as well as airline promotions to clients.
■Compute cost of travel and accommodations, using carrier tariff books, and hotel rate books, or quote package tour’s costs.
■Manage accounts assigned and ensure that all pending request are closed.
■Contribute to revenue growth and profit margin of the organization.
■Build and maintain cordial relationships with all clients; meet and strive to exceed quality and productivity goal.
Ticketing and Reservation Officer Requirements:
■Should have a minimum qualification of OND
■Must have at least a year working experience in a Travel Agency or Airline in similar capacity.
■IATA certificate and experience on Fares and Ticketing.
■Must be adaptable, problem solver and possess the ability to effectively communicate to both clients and new customers.
■Good knowledge and usage of Microsoft Office and power point.
■Have the ability to work under pressure.
Application Closing Date
Method of Application
Interested and qualified candidates should:
Click here to apply