Topmode Technology Jobs Recruitment [7 new positions]

Latest jobs vacancies at Topmode Technology limited July 2022

Topmode Technology Limited is a Ride-Hailing company in Nigeria. A company that relies on websites and mobile apps to match passengers and vehicles.

July 2022. Operations Manager



Location: Lagos
Employment Type: Full-time

Job Overview

  • We are looking for a skilled Operations Manager to plan, direct and coordinate all business operations for our Administrative Department.

Job Responsibilities
As an Operations Manager, your responsibilities include

  • Develop strategic decisions
  • Communicate with a team of managers
  • Develop and implement operational policies
  • Assist the Human Resources department
  • Promote a strong company culture
  • If you think you are qualified for the Operations Manager job, then do apply now. We would love to meet you.

Responsibilities

  • Enhance operational frameworks, procedures and best practices.
  • Contribute to the accomplishment of the company’s strategic and operational objectives.
  • Analyze financial information and utilize them to enhance profit.
  • Perform quality controls and screen KPIs.
  • Train, direct and appraise along with the Human resource department.
  • Manage staff levels, hours, wages, contract labor to revenues.
  • Coordinate with the management team to set or implement new procedures and policies.
  • Establish pricing and contracts.
  • Ensure proper maintenance.
  • Serve as primary liaison with utilities and local government agencies such as police, fire, etc.
  • Supervise accounts payable and accounts receivable departments.
  • Monitor day to day activities to maximize productivity, efficiency, and profits for the organization as a whole.
  • Work smoothly with the Board of Directors to determine values and missions.
  • Build alliances with other organizations.

Requirements

  • Bachelor’s Degree in Business Administration, or relevant field.
  • Proven 3+ years of work experience as an Operations Manager or a similar role in the Administrative department.
  • Strong knowledge of business practices and financial reporting.
  • Ability to handle customer’s complaints effectively.
  • Excellent working knowledge of management business software programs.
  • Ability to run a safe, injury or accident-free workplace.
  • Ability to manage time effectively.
  • Good problem-solving skills.
  • Good oral and written communication skills.
  • Detail-oriented individual.
  • Exceptional customer service skills.
  • Ability to work in a team as well as individually as and when required.
  • Good presentation skills.
  • Ability to handle multiple tasks at a time as per the requirement.
  • A keen eye to detail.

Application Closing Date
18th January, 2022.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Business Development Manager


Location: Lagos
Employment Type: Full-time

Job Overview

  • We are looking for a strategically efficient and doting Business Development Manager to join our sales department.
  • As a Business Development Manager, your duties and responsibilities include ensuring that the profitability ratio increases. You will be implementing new strategies for business and modifying the existing ones according to the circumstances.
  • You are expected to develop relationships with our partners and customers for the long term. You should be well aware of the new marketing methods and trends. You should also provide the best solutions for the growth of our company.
  • If you think you are proficient in this job then do send in your application for this role.

Responsibilities

  • Determining the potential business opportunities.
  • Developing a good relationship with customers and partners.
  • Implementing new business development strategies to maximize profit and sales.
  • Determining new investment opportunities through market research and trends.
  • Providing customer satisfaction through negotiation.
  • Implementing operational changes with proper planning and strategy.
  • Understanding the needs and preferences of the customer and ensuring that they are fulfilled.
  • Meeting the customers and brief them with the policies and procedures of the company.
  • Training and mentoring the staff whenever required.
  • Discussing the new strategies and policies with other concerned departments.
  • Developing new business strategies according to the law and legal procedures.

Requirements

  • Bachelor’s Degree in Business Administration, Marketing or relevant field.
  • 5 years of experience working as a Business Development Manager or Sales Manager .
  • Proven sales record and managing customer relationships.
  • Excellent oral and written communication skills.
  • Ability to work under pressure and prioritize tasks.
  • Outstanding leadership skills
  • Good project management and organizational skills.
  • Proficient in MS Office and CRM software like Zoho, Base CRM, etc.
  • Excellent time management skills.
  • Excellent problem solving and networking skills.
  • Strong work ethics.
  • Exceptional customer service skills.

Application Closing Date
18th January, 2022.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Customer Service Representative



Location: Lekki, Lagos
Employment Type: Full-time

Job Overview

  • We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients.
  • You will be required to respond to customers’ queries and resolve them as soon as possible. Your aim should be to maintain cordial relations with our customers. As you will be in direct contact with our clients, you should have clear knowledge about products and their functions.
  • In addition to this, you should be well-versed with our company’s policies and procedures. Pleasant personality and good communication skills are the key requirements for this role. You should be competent enough to provide the best customer service to our clients.
  • If you have the desired skills and qualifications required for this role, you can send in your applications to us.

Responsibilities

  • Update and maintain customer information in the database.
  • Understand the kind of services we offer during the job training.
  • Provide customers with all the information that they require.
  • Keep track of customer accounts by recording their account information and the issues they have reported.
  • Handle customer complaints actively and ensure its resolution on time.
  • Take orders and calculate the charges by processing customers’ information.
  • Answer customer questions and maintain healthy relationships with the customers.
  • Review customer accounts for any changes.
  • Resolve customer complaints on time and ensure the quality of services is maintained.
  • Handle change in policies of the company and explain them to the customer.
  • Generate sales leads for our clients.
  • Maintain a record of all the tasks undertaken and submit it to the higher management.

Requirements

  • Bachelor’s Degree in any discipline. High School Diploma with relevant experience will also be considered.
  • 2+ years of experience as a Sales Representative or Front Desk Representative or related role in the Customer Service industry.
  • Excellent knowledge about CRM Softwares like Zoho, Zendesk, etc.
  • Knowledge of social media will be an added benefit.
  • Ability to provide results under pressure.
  • Excellent communication and interpersonal skills.
  • Good problem-solving skills.

Application Closing Date
18th January, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Digital Marketing Assistant



Location: Lagos
Employment Type: Full-time

Job Overview

  • We are seeking an experienced and qualified candidate to join our Marketing team as a Digital Marketing Manager.
  • As a Digital Marketing Manager, you will be responsible to set up and manage the company’s overall digital marketing strategies. You will play a vital role in accomplishing our business objectives and goals. You should have demonstrable experience of working with major technologies and marketing channels.
  • If your experience and skills match our criteria for the role of Digital Marketing Manager, apply for this job now. We will love to meet you

Responsibilities

  • Develop and implement all advanced digital marketing campaigns e.g. Pay-per-click (PPC)/Pay-Per-Performance (PPP), Search Engine Marketing (SEM)/Search Engine Optimization(SEO), Email Marketing, Send Marketing Messages (SMS) campaigns.
  • Build and maintain our social media presence.
  • Measure the overall ROI and KPIs of all digital marketing campaigns.
  • Identify current marketing trends and insights.
  • Optimize the costs and campaign performance based on these insights.
  • Develop creative digital marketing growth strategies.
  • Plan, execute and measure conversion tests to create strategic planning accordingly.
  • Work with internal teams to create landing pages and improve the consumer experience.
  • Use your analytical abilities to assess the experience of our audience over multiple channels.
  • Help in setting and optimizing marketing funnels (e.g, click funnel, conversion funnel, etc).

Requirements

  • Bachelor’s Degree in Marketing, Information Technology or related field.
  • Proven 2+years of experience in Digital Marketing Manager,Digital Marketing Specialist or a similar role in the Marketing Department.
  • Working knowledge of leading and managing SEO/SEM campaigns.
  • Certification of Advanced Digital Media Marketing will be preferred.
  • Ability to identify target audiences and devising effective campaigns.
  • Working experience in optimizing landing pages and user funnels.
  • Familiar with website analytics tools like Crazy Egg, Mint, Matomo, etc.
  • Good knowledge of ad serving tools like Epom, DART, Aglare, Adzerk, etc.
  • Outstanding experience in setting up and optimizing Google Adwords campaigns.
  • Exceptional knowledge of content management and email marketing software.
  • Good understanding of social media and display advertising platforms.
  • Great interpersonal skills.
  • Exceptional oral and written communication skills.
  • Ability to work in a team or individually as and when required.
  • Ability to manage and handle multiple tasks.
  • Outstanding problem-solving skills.
  • Exceptional attention to detail.
  • Good time management abilities.
  • Strong decision-making skills.

Application Closing Date
18th January, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Marketing Manager



Location: Lagos

Job Overview

  • We are looking for an innovative and adaptable Marketing Manager to join our Marketing department on an immediate basis. You will be in charge of our marketing operations and for the development of our ongoing sales networks.
  • As a Marketing Manager, you will have to supervise our creative teams and assign them tasks. You will be an active participant for creating market research and marketing plans. Your duties also include follow up and evaluation of the outcome of promotional campaigns.
  • In addition to this, you will also supervise the allocated marketing budget and make sure that all marketing content is according to our products or services identity.
  • To be effective in this role, you must have adequate experience in marketing and exceptional knowledge of web analytics gears. You should have innovative thinking to turn inventive ideas into actual advertising projects from the start to finish. You will help us create a strong impact on our target clients and maintain a consistent business.
  • If you believe you can take up this role diligently, we would like to meet you!

Responsibilities

  • Analyze the company products and their position in market
  • Implement and execute the best marketing campaigns
  • Coordinate with different departments for the creation and implementation of best possible marketing strategies
  • Supervise the juniors work and assign them tasks on a day to day basis
  • Produce innovative and appealing content for our website and blog that fascinates and increases our followers
  • Form strategic relations and partner with significant business groups and agencies
  • Study customer behavior and alter the latest promotional campaigns accordingly
  • Stay updated about recent trends in the marketing industry

Requirements

  • BSc / MSc Degree in Marketing or related field
  • 3+ years of proven experience working as Marketing Manager or Marketing Coordinator or similar role
  • Verified knowledge in finding target audiences
  • Create and lead promotional marketing campaigns
  • Knowledge of website analytics tools
  • Experience in enhancing Google Adwords campaigns
  • Well informed with the modern marketing trends
  • Excellent knowledge of social media marketing
  • Outstanding written and verbal communication skills
  • Good leadership skills
  • Ability to multitask

Application Closing Date
18th January, 2022.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Social Media Designer



Location: Lekki, Lagos
Employment Type: Full-time

Job Overview

  • We are looking for a dedicated and motivated Social Media Designer to handle our content on various social media channels. You should be able to plan and develop content that is SEO-driven and catches the audience’s attention.
  • You should be able to conduct in-depth research and analyze the performance of online content. Besides, you should be able to maintain editorial calendars. You should be able to create and design social media content using various design tools.
  • In addition to this, you should ensure that the content generated adheres to our style guides and the industry standards at all times.
  • As a Social Media Designer, you should be able to work in a competitive environment and manage strict deadlines. Furthermore, you should be able to develop effective social media strategies.
  • A proven work experience in the Marketing department is preferred.

Responsibilities

  • Planning and creating content for online channels
  • Developing effective strategies for driving and increasing online traffic
  • Measuring and monitoring KPIs
  • Creating attractive social media posts to catch the audience’s attention
  • Conducting in-depth social media research and maintaining a report of the same
  • Developing and sharing various social media content like graphics, videos, and other forms of content
  • Reviewing and optimizing company website and social media pages
  • Ensuring the online content adheres to the industry guidelines and company standards
  • Creating and maintaining editorial calendars
  • Scheduling posts at various times to increase its visibility
  • Coordinating with the Social media Analyst to analyze social media data

Requirements

  • Bachelor’s Degree in Marketing, Communications or a related field
  • Proven work experience as a Social Media Assistant, Social Media Executive, or a similar role in the Marketing department
  • Understanding of social media principles and best practices
  • Familiarity with SEO tools like Google Analytics, Ubersuggest, and SEOWorkers Analysis Tool
  • Knowledge of social media design tools like Canva, Skitch and Easel.ly
  • Highly creative and motivated individual
  • Strong communication and interpersonal skills
  • Good time management and organizational skills
  • Ability to multitask
  • Ability to manage deadlines
  • Ability to work independently and collaboratively
  • Having an eye for detail
  • Ability to offer excellent customer service.

Application Closing Date
18th January, 2022.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Graphic Designer

Location: Lekki, Lagos
Employment Type: Full-time

Job Overview

  • We are looking for a creative Graphic Designer to create graphics with top-notch designing skills.
  • You should have up-to-date knowledge of designs that speak visually. The design should have a huge impact on the consumer. You will have to work on various design projects like books, magazines, product packaging, websites, exhibitions material, and other business promotional materials.
  • If your goal is to attract and inspire the audience, then we will like to meet you.

Responsibilities

  • Document a design brief to update the client and all the stakeholders.
  • Develop a project implementation plan and the budget breakup.
  • Use creativity to build new ideas and design concepts as per the client’s needs.
  • Edit and adjust design drafts with recommendations for final approval.
  • Create the visual concept of pictures, art, and designs to reflect the desired theme and tone of the communications.
  • Knowledge of font size and style to enhance the readability of text and images.
  • Test the resolution of the graphics over various media and screen sizes.
  • Build a healthy relationship with clients, designers, copywriters, and other team members.
  • Assist the hiring manager and train design team.
  • Coordinate with the sales team and the other designers to have deeper insights into client requirements.
  • Update technical knowledge through design workshops, review professional publications and participate in professional webinars.

Requirements

  • Bachelor’s Degree in Graphic Designing or relevant field.
  • 2+ years of working experience as a Graphic Designer,Illustrator or a related role in the Design Department.
  • Professional certifications in Illustrator, Photoshop, Computer-aided design (CAD) or Indesign training course will be preferred.
  • Outstanding Graphic Design Portfolio.
  • Highly creative and versatile with conceptual clarity.
  • Ability to perform manipulation and retouch of the images.
  • Basic knowledge of CSS and HTML preferred.
  • Knowledge about the latest trends in the market pertaining to the field of designing.
  • Hands-on experience in image editing tools and graphic design software like InDesign, Adobe Illustrator, etc.
  • Willingness to accept feedback and make necessary changes in part of the design.
  • Ability to work under pressure and meet deadlines.
  • Excellent artistic ability and presentation ideas.
  • Strong oral and written communication skills.
  • Strong soft skills.
  • Exceptional attention to detail for accuracy.
  • Good time management abilities.

Application Closing Date
18th January, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.