Transport Services Limited (TSL) Jobs Recruitment [1 new]

Latest jobs and recruitment at Transport Services Limited for:

  • Customer Experience Officer

Transport Services Limited (TSL) is a foremost indigenous logistics transportation company that provides customized transportation and logistics solutions. We currently operate out of five locations spread across the Western and Eastern regions of Nigeria providing logistics services to stakeholders in the oil and gas, mining and construction, FMCG and Agricultural sector.

Job Title: Customer Experience Officer | Transport Services Limited (TSL) | Location: Lagos

Description

  • Ensure proper documentation and prompt response to all customer inquiries, requests, and complaints (via phone, email and live chat or any tool provided for such activities).
  • Track customer’s shipment from plant to delivery locations and provide interventions to manage any service gaps. Report such gaps via email/phone to the customer and log such engagements on the query logger.
  • Ensure utmost professionalism in providing customer correspondences and all forms of customer engagement and interaction.
  • Liaise/follow up with the relevant units to ensure requests and complaints are treated within agreed timelines.

Requirements / Qualification

  • Minimum of a B.Sc / HND qualification
  • Minimum of 1 year Post NYSC experience in a Customer Service Role.
  • Member of a relevant professional body.

Application Closing Date
13th October, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply

Description

  • Prepare required journal entries after each inflow, recording deductions from Invoice in line with payment received.
  • Provide input on weekly, monthly and quarterly financial reports.
  • Prepare monthly reconciliation of all payments received.
  • Submit monthly schedule of Trade and Other receivables aging analysis to ensure all receivables are recovered.
  • Carry out financial analysis of various business initiatives and performance (debtors and creditors schedule; fixed assets schedule)

Requirements / Qualifications

  • Minimum of a BSC certification.
  • Minimum of 1 year Post NYSC experience.

Application Closing Date
6th October, 2021.

How to Apply
Interested and qualified candidates should:     
Click here to apply online