VOB Consult Jobs Recruitment in Nigeria [3 ]

Latest jobs vacancies at VOB consult August, 2022

  • Customer Service Manager
  • Sales Representative
  • Human Resource Manager

VOB Consult – We are a financial management company. We implement suitable and cost effective financial solutions for your business. Our services are tailored towards getting your businesses and finances more organized and more productive with robust core accounting and customizable business management.

Job Title: Customer Service Manager | Location: Amuwo, Lagos | August, August 19, 2022

Job Summary

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  • We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation.
  • The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

Responsibilities

  • Customer service experience, create engaged customers and facilitate organic growth
  • Take ownership of customers issues and follow problems through to resolution
  • Set a clear mission and deploy strategies focused on that mission
  • Develop service procedures, policies and standards
  • Keep accurate records and document customer service actions and discussions
  • Analyse statistics and compile accurate reports
  • Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
  • Keep ahead of industry’s developments and apply best practices to areas of improvement
  • Control resources and utilise assets to achieve qualitative and quantitative targets
  • Adhere to and manage the approved budget
  • Maintain an orderly workflow according to priorities.

Requirements

  • HND or BSc Degree in Business Administration or a related field
  • 0 – 2 years relevant work experience.
  • Experience in providing customer service support
  • Excellent knowledge of management methods and techniques
  • Proficiency in English
  • Working knowledge of customer service software, databases and tools
  • Awareness of industry’s latest technology trends and applications
  • Ability to think strategically and to lead
  • Strong client-facing and communication skills
  • Advanced troubleshooting and multi-tasking skills
  • Customer service orientation.

Salary

  • N85,000 – N120,000 monthly.

Application Closing Date
15th November, 2021.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Job Title: Sales Representative | Location: Amuwo, Lagos

Overview

  • We’re looking for a results-driven Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects.

Responsibilities

  • Present, promote and sell products/services using solid arguments to existing and prospective customers
  • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
  • Establish, develop and maintain positive business and customer relationships
  • Reach out to customer leads through cold calling
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Achieve agreed upon sales targets and outcomes within schedule
  • Coordinate sales effort with team members and other departments

Requirements

  • OND / N.C.E / HND / B.Sc Degree with 0 – 2 years relevant work experience.
  • Excellent knowledge of MS Office
  • Familiarity with BRM and CRM practices along with ability to build productive businessprofessional relationships
  • Highly motivated and target driven with a proven track record in sales
  • Excellent selling, negotiation and communication skills
  • Prioritizing, time management and organizational skills
  • Ability to create and deliver presentations tailored to the audience needs
  • Relationship management skills and openness to feedback.

Salary
N50,000 – N80,000 monthly.

Application Closing Date
8th November, 2021.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Job Title: Human Resource Manager | Location: Amuwo, Lagos

Job Summary

  • We are looking for an HR Manager to oversee all aspects of human resources practices and processes.

Responsibilities

  • Develop and implement HR strategies and initiatives aligned with the overall business strategy
  • Bridge management and employee relations by addressing demands, grievances or other issues
  • Manage the recruitment and selection process
  • Support current and future business needs through the development, engagement, motivation and preservation of human capital
  • Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
  • Nurture a positive working environment
  • Oversee and manage a performance appraisal system that drives high performance
  • Maintain pay plan and benefits program
  • Assess training needs to apply and monitor training programs
  • Report to management and provide decision support through HR metrics
  • Ensure legal compliance throughout human resource management.

Requirements

  • Degree in Human Resources or a related field.
  • 1 – 4 years relevant work experience.
  • Proven working experience as HR Manager or other HR Executive
  • People-oriented and results-driven
  • Demonstrable experience with Human Resources metrics
  • Knowledge of HR systems and databases
  • Ability to architect strategy along with leadership skills
  • Excellent active listening, negotiation and presentation skills
  • Competence to build and effectively manage interpersonal relationships at all levels of the company
  • In-depth knowledge of labor law and HR best practices.

Salary

  • N120,000 – N150,000 monthly.

Application Closing Date
15th November, 2021.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.


Job Title: Head Consultant | Location: Amuwo – Lagos | Employment Type: Full-time

Job Description

  • As head consultant, your duties include working directly with clients, analyzing and planning business strategy, and advising clients on technology solutions.
  • You are also responsible for leading the team during client projects and overseeing its daily operations. It is also common for a principal consultant to work on several projects across multiple clients.

Responsibilities

  • Identify and contact potential clients for business engagements.
  • Build strong relationships with existing clients for repeat business.
  • Maintain frequent client communication, make regular client visits and ensure client satisfaction.
  • Conduct meetings with clients and management to determine project scope, budget, and timelines.
  • Develop business proposals, SOWs and other reports when required.

Requirements

  • Bachelor’s Degree from a top institution
  • 0 – 2 years work experience.
  • Well-developed core consulting skills of research, analysis, presentation, and attention to detail
  • Aptitude to grasp concepts and effectively produce results
  • Exceptional problem-solving skills – an analytical, innovative, and creative mindset
  • Exceptional written and verbal communication skills
  • Ability to be self-directed and be an independent contributor to the team.

Salary
N120,000 – N150,000 / month.

Application Closing Date
1st October, 2021.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.